1. Delivering the discovery service what to expect
Aaron Tay
Senior Librarian
E-Service Facilitator
National University of Singapore

2. The world of web scale discovery
504 – Summon
1,515 – Primo
1,683 – Worldcat Local
>2,100 – Ebsco Discovery Service
Source : Marshall Breeding - Smart Libraries Newsletter, May 2013

3. Lots of case studies & presentations

4. Technology adoption curve

5. What do we know or expect of discovery services?

6. Expect to make compromises in your selection
Size of Index & coverage
Relevancy ranking
Reliability of linking
User interface
Integration with existing catalogue
Ease of implementation
Price
Etc…..
No one discovery service is superior in all areas!

7. Is Size of index all that matters?

8. Is size of index all that matters?
Rochkind, J. A Comparison of Article Search APIs via Blinded Experiment and Developer Review. Code4Lib Journal.

9. Does a larger index make it easier or hard for the relevancy algorithm?

10. Expect to make compromises in your selection
Size of Index & coverage
Relevancy ranking
Reliability of linking
User interface
Deeper Integration with existing catalogue
Ease of implementation
Price
Etc…..

11. Deeper Integration with existing catalogue
Purchase discovery service from ILS Vendor (e.g Ex Libris Primo + Primo Central )
Discovery service with cooperation of ILS (e.g III’s Encore + Ebsco Discovery Service)
Use discovery API + Open Source catalogues
(e.g Vufind + Summon API)

12. Encore with EBSCO Discovery Service

13. Summon + VuFind

14. Expect
Frustration

15. Discovery Service as an angel

16. Discovery Service as a devil

17. How consistently should our discovery work?

18. Should we demand discovery services to work well for Known item searching as well as subject searches?

19. Expect resistance
From……
Librarians & Faculty

20. The reaction
“First they ignore you, then they laugh at you, then they fight you, then you win.”

21. The strongest reaction I’ve seen
“(Teaching Summon) is a dereliction of duty reference librarians have towards their users”
The impact of serial solutions’ summon™ on information literacy instruction: Librarian perceptions . (Buck & Mellinger, 2011)

22. Technical services Reference Information Literacy Resource Guides
Expect disruption
Technical services
Reference
Information Literacy
Resource Guides

23. Technical services Expect disruption
Major reorganization of the eresources function in technical services to handle management

24. Reference Expect disruption
Reorganized front line desk to be manned by support staff rather than librarians

25. Created guides that supplement the search not compete …..
Expect disruption
Resource Guides
Created guides that supplement the search not compete …..

26. Craft best bets based on searches

27. Study usage patterns to spot problems

28. Study usage patterns to spot problems

29. How do you position discovery vs database?
Expect disruption
Information Literacy
How do you position discovery vs database?

30. Instruction Librarians struggle
Is discovery just a
HUGE database?

31. Do Librarians incorporate discovery into classes?
Subject
“Never” teach
Rarely teach
Kulp, McCain & Scrivener (2012)
“One box”
19.4%
40.4%
Buck & Mellinger (2011)
“Summon”
15%
Not indicated
Kulp, C., McCain, C., & Scrivener, L. (2012). Teaching Outside the Box: ARL Librarians’ Integration of the “One-Box” into Student Instruction. College & Research Libraries.
Buck, S., & Mellinger, M. (2011). The impact of Serial Solutions’ Summon™ on information literacy instruction: Librarian perceptions. Internet reference services quarterly, 16(4),

32. Using discovery as a link to the database
Do a canned search in Summon, immediately point out the database recommender entry and click on it and start teaching the database

33. One-sided mention of discovery vs database
Go to a subject guide, do a search in the Summon widget embedded. Show the number of large results , then say "use a database instead for better focused results”

34. Disjointed session.
Spend 5 minutes showing how you can search Summon for books, then searching for full text of known article and then switch to a database for the rest of the session and talk about use of boolean operators and using of therasui in PsychInfo.

35. Better ideas?
LOEX Fostering discovery wiki - Various teaching strategies using analogies like Telescope: First-Year One-Shots, Binoculars: Upper-Level One- Shots, Magnifying Glass: Graduate Students One-Shot, Microscope: One-on-One Research Consultation

36. More Resources for incorporating discovery into IL
Information Literacy in the Age of Web-Scale Discovery - a series of 10 seminars by leading instruction librarians on how they use Summon mainly or primarily to teach information literacy - recordings available 
Information Literacy & Summon edition was held at Manchester Metropolitan University Business School -recording here, notes here
LOEX Fostering discovery wiki - Various teaching strategies using analogies like Telescope: First-Year One-Shots, Binoculars: Upper-Level One- Shots, Magnifying Glass: Graduate Students One-Shot, Microscope: One-on-One Research Consultation
Promising practices in instruction of discovery tools

37. Expect increased usage for lesser known resources
1000% increase for March 2013 vs 2012
Oxford BibliographiesOnline

38. Expect increased usage for lesser known resources
117% increase for March 2013 vs 2012
Project Muse

39. Expect flat or declining usage for well known resources
Slight decline, or no change
Nature/ACS/JSTOR

40. Same Platform, Different Effects

41. Expect moderate declining usage for A&I databases
Search decreased by 23%
Scopus

42. Expect moderate declining usage for A&I databases
Search decreased by 19%
Web of Science

43. Should we cancel A&I databases?

44. Future things to expect from discovery
Better relevancy / recommender systems
Interface improvements to handle unique challenges of discovery

45. Resources
Articles on discovery – Unified Resource Discovery Comparison Wiki
Articles, blog posts, videos on web scale discovery – Custom Flipboard/Web magazine

46. Thank you! Aaron Tay aarontay@nus.edu.sg
musingsaboutlibrarianship.blogspot.com