1. Race to the Top Laptop Cart Training
June 2011
Stacey Davis (sdavis1)
Patricia Sullivan (psullivan)
Sherri Harris (sgharris)

2. Agenda Sign in Understanding the Hardware Protecting your Investment
Break
SMART Classroom Suite
Lunch
What Can I Do with my Cart Tomorrow?
Data Link
Closing/Questions

3. Understanding the Cart
Wireless Access Points
Plugs and Ports
Fans
Securing the Cart

4. Cart Management Distribute and collect by number
Assign specific laptops to specific students
Recharge during breaks
Lock cart doors, secure with cable and lock in a room
Label computer name inside battery area
Extra keys

5. Cart Management Laptops are only associated with the student domain
Having trouble?
Contact City Schools Connect at
Have computer name and number ready
Be prepared to describe the problem (not “the laptop doesn’t work”)
Provide a good call back number and check your City Schools for more information
OR….take the laptop to the Help Desk as soon as possible

6. Contact City Schools Connect at 443-984-2000
Bring laptop to City Schools Connect located on the basement level of Central Office
Provide the following information:
Employee #
IP address
Phone number
Problem
Workstation name
Machine type
Laptop will be serviced
Pick up laptop from City Schools Connect

7. Computrace Laptops all have computrace installed Guarantee
Computer returned or prorated reimbursement
Keep a list of all serial numbers

8. Complaint number from police report
Contact School Police at or 8590 and file a report
Notify your Principal
Contact City Schools Connect provide them with the following information:
Complaint number from police report
Machine type
Serial number
Notify TSS Group
Laptop will be retrieved or replaced
Computrace