1. Surrey Life-wide Learning Award Dealing with situations
PODCAST 3
Dealing with situations

2. Small business - 0-10hpw providing educational consultancy
Family about hpw
Relationships/situations wife, children (6 3 older/3 younger), children’s partners, grandson, wider family
Work about hpw
Colleague relationships/ situations
Travel 7.5hpw
train/car
Housework
Domestic chores
Shopping
Fixing things
Gardening/pool
Entertainment
TV, music, cinema, meeting friends
Small business hpw providing educational consultancy
Personal wellbeing - up to 10 hpw Playing in a band/ recording. Writing for pleasure. Swimming/ walking, reading
Occasional planned experiences like annual holidays, visits family & friends (scattered all over the world) conferences and overseas trips, one off events
Sleep about 44 hpw
Other stuff
Unplanned experience

3. A situation is the combination of circumstances in which you
find yourself in or place yourself into at a given moment
2 What you do to make it happen
Situation may be
Familiar/routine/straight forward
unfamiliar/complex difficult to understand
Challenge, Problem, Opportunity
3 Think about what happened
and learn from experience
1Think about/evaluate a situation
plan/design a course of action

4. To achieve something significant – like pass an exam or
fulfil a work or volunteering role will involve you in many
situations that are related over a period of time
exam
personal reflections
and conversations
results
time
situations
1Think about/evaluate situation
plan/design a course of action
New situation
challenge, problem, opportunity
confusion, perplexity
3 Think about results
learn from experience
2 Act/perform
invent/adapt

5. Complex Complicated Chaotic Simple
Cause and effect only make sense in retrospect. Situation is unpredictable and it is unlikely to be repeatable although the principled learnt can be applied again
Complicated
Cause and effect separated over time and space, but repeatable Situation is analysable and knowable
Chaotic
No cause and effect relationships Situation is generally
perceivable
Simple
Cause leads to a predictable effect relations repeatable
Situation is known

6. Being able to think about complicated and complex situations

7. Dimensions of knowledge and knowing John Seely Brown (2003)
Explicit
Tacit
situational understanding

8. Types of knowledge Michael Eraut (2010)
Codified [book] knowledge in the form(s) in which the
person uses it
Know-how in the form of skills and practices
Personal understandings of people and situations
Accumulated memories of cases and episodic events
Other aspects of personal expertise, practical wisdom
and tacit knowledge
Self-knowledge, attitudes, values and emotions.

9. Dimensions of knowledge and knowing John Seely Brown (2003)
Explicit
Learning about
Tacit
Learning to be
situational understanding
Learning to become

10. Recap
1 We examined why learning how to appreciate and deal
with situations is central to our capability to make things
happen
We considered the patterns of thinking and behaviours
associated with dealing with a situation and used a simple tool,
the Cynefin framework, to help us think about the level of
complexity in different situations
3 And we looked at the different forms of knowledge and the
differences between codified knowledge and tacit knowledge
How can you apply this knowledge?

11. 1 Simple 2 Complicated 3 Complex 4 Chaos
Using your life map which of these types of situation can you identify in your life? Think about the characteristics of each and your role in each situation and the forms of knowledge you needed to perform.
2 What you do to make it happen
1 Simple
2 Complicated
3 Complex
4 Chaos
3 Think about what happened
and learn from experience
1Think about/evaluate a situation
plan/design a course of action