1. Chapter 13: Customers & Sales
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.

2. Customers & Sales
In Chapter 12, you learned how to use Sage 50’s Purchases/Receive Inventory and Payments features.
Now that you have purchased merchandise from vendors, you are ready to sell that merchandise. To do that, you need to use Sage 50’s Customers & Sales Navigation Center.
Before using the Sales/Invoicing and Receive Money windows, you set up customer defaults, sales tax information, and customer maintenance information. After these defaults are set up, Sage 50 uses that information when a sale is recorded.
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3. Sage 50’s Accounts Receivable System
Record, then print a sales invoice.
The customer sends a check to pay for the credit sale.
Select the invoice that applies to the customer's check, then select the pay box.
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4. The Customers & Sales Navigation Center
On the Customers & Sales Navigation Center, Sage 50 illustrates the accounts receivable system.
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5. Sage 50 Tips You must complete Chapter 12 before you start Chapter 13.
If necessary, restore the Chapter 12.ptb file.
If the general ledger account (GL account field) is not displayed on the Sales/Invoicing window, check the global options. In the Hide General Ledger Accounts section, all boxes must be unchecked.
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6. Backing Up and Saving Files Chapter 13
Backup Name (.ptb)
Excel (.xlsx)
Kilobytes
Page Nos.
Chapter 13 Begin.ptb
1,054 KB
482
Chapter 13.ptb
1,083 KB
510
Chapter 13_SJ_CRJ_CL_GLTB.xlsx
24 KB
Exercise 13-1.ptb
966 KB
513
Exercise 13-2.ptb
983 KB
515
Exercise_SJ_CRJ_CL_GLTB.xlsx
23 KB
Exercise 13-2.Sales Journal.pdf
49 KB
Exercise 13-2_Cash Receipts Journal.pdf
48 KB
Exercise 13-2_Customer Ledgers
Exercise 13-2_General Ledger Trial Balance.pdf
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7. Glossary of Terms Chapter 13
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8. Accounts receivable Money that is owed by customers to the business.
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9. Accounts Receivable transactions
Credit transactions from customers.
When Cindy's Service Merchandise sells merchandise on account to customers, the transactions are known as accounts receivable transactions.
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10. Invoice
A bill that shows an itemized list of goods shipped or services rendered, stating quantities, prices, fees, and shipping charges.
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11. Sales journal Sales on account are recorded in the sales journal.
In Sage 50, all the information about a sale is recorded in the Sales/Invoicing window. Then, Sage 50 takes the necessary information from this window and automatically journalizes the transaction in the sales journal.
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12. Sales/Invoicing window, Sales Journal
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13. Cash Receipts Journal A journal used to record all inflows of cash.
Sage 50 takes the necessary information from the Receive Money window and automatically journalizes the transactions in the cash receipts journal.
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14. Receive Money window, Cash Receipts Journal
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15. Accounts receivable ledger
The accounts receivable ledger shows the account activity for each customer.
In Sage 50, this is called the customer ledger.
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16. Customer Ledgers or Accounts Receivable Ledger
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17. Service invoice
An alternative to the standard invoice. Use it when you want to create an invoice without inventory items.
Cindy's Service Merchandise sells and repairs household items. When repairs are done, a service invoice is used.
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18. Sales/Invoicing window, Service Invoice
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19. Online Learning Center
Go online to for additional resources. Link to Student Edition, select Chapter 13.
Interactive Testing
Glossary of Terms
Feature Quizzes
Two Videos: Demonstrations of sales invoice and customer payments.
Narrated PowerPoints
Assessment Rubrics
Going to the Net
QA Templates
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20. Going to the Net
Access the Business Owner’s Toolkit website at Scroll down to Understanding Accounts Receivable (or press <Ctrl>+<F>).
What is the common abbreviation for accounts receivable?
What is the control account for customer sales on account?
How is the ending accounts receivable total computed?
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21. Analysis Question
What is the balance in the Accounts Receivable account, Cindy’s Service Merchandise? Why?
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22. Navigation Center/Module
Assessment Rubric
Date
Transaction
Navigation Center/Module
Task
Window
Journal
Dr./Cr.
1/7
Sold five tool kits on account to Alan Clark, Invoice 101
1/10
Alan Clark returned one of the tool kits purchased on 1/6, Invoice No. 101, CM101. Mr. Clark also paid the balance of Invoice 101.
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