1. Deepak Wadhawan + 91 9818 020 587 deepakwadhawan@yahoo.com
Applying Design thinking to facilitate disruptive innovation to achieve business objectives – a note for the internal auditor
Deepak Wadhawan

2. Content
Assess the impact so far from digital intervention in your company
Using design thinking for transformation projects
Internal Auditor to be an Assessor for business transformation projects – areas to focus upon

3. Assess the impact so far from digital intervention
SEE HOW YOUR SCORE COMPARES WITH YOUR PEERS
Developed by Genpact's Research Institute, this diagnostic helps you explore your organization's ability to derive real impact from digital interventions and visualize your results against a benchmark of your peers.

4. Using design thinking for business transformation projects
Design thinking refers to creative strategies designers utilize during the process of designing. Design thinking is also an approach that can be used to consider issues and resolve problems more broadly than within professional design practice, and has been applied in business and to social issues. Design thinking in business uses the designer's sensibility and methods to match people's needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity.
For further reading

5. How does your company plan to use digital agility in areas as Social Media,etc.
HOW OTHERS ARE USING SOCIAL MEDIA
To win elections
By teenagers to let the world know every second as to what they are doing
As a bulletin board to get a subject matter community get regular updates
By students to disrupt current beliefs & thinking
To garner funds through crowd funding
DOES YOUR COMPANY WANT TO APPLY SOCIAL MEDIA
TO ACHIEVE BUSINESS OBJECTIVES
Increasing revenue
Improving customer satisfaction & loyalty
Recruiting & retraining best talent
Product development & innovation
Enchancing brand awareness & perception
HOW IS YOUR COMPANY USING SOCIAL MEDIA
OSTRICH TYPE APPROACH
ME TOO APPROACH
RISK & REWARD APPROACH
HOW DOES YOUR COMPANY WANT TO USE DIGITAL AGILITY IN SOCIAL MEDIA
While doing an assessment on how digital agile is your company’s social media initiative, internal auditors should ask for an internal document that compares the value that social media can bring to your company both in a traditional way and by the use of disruptive innovation ( digital agile approach)

7. Areas to focus upon while assessing Business Transformation projects
Comparison between Design thinking & Process improvement
The difference is forming disruptive innovation & technology as the basis and then drawing up the processes
Understanding /applying disruption abilities of technology results in innovating Business models, finding new ways process teams work, etc.
Impact areas
The internal auditor should look for impact (planned/actual) to Business models, new ways process teams work, new ways to interact with customers, suppliers, etc.

8. Keep it simple Deepak Wadhawan FCA,CPA,CIA
Chief Executive, The Institute of Internal Auditors – India
Member, Global Executive Leadership Team, IIA Global
Member of the Board of Directors, All India Heart Foundation
Currently on CGA engagement for strengthening internal audit in Central Ministries of Govt Of India