1. People Development and Learning At Work by Debra A. Fletcher
Submitted to Suz Michels VP,
Crowley Industries

2. Debra’s Experience

3. Learning & Development
COMPLETE WORK
Content TEAM
SIGNED TRAINING
CHARTER
BUDGET & AGENDA
Approval
SPLIT TEAMS
TESTING PHASE
Learning & Development
PRODUCTION TEAM
COMPLETE WORK
Paths

4. Road to Safety Infractions Down
Safety begins with each Crowley Employee:
Personal responsibility
Recognize potential hazards
Follow protocols
Listen attentively and speak up.

5. How Crowley Does It Improvement Continuous Development & Learning
Safety
Domestic and International
Engagement
Onboarding
Business Leveraging
Diverse

6. What Employees Can Expect
Assessments
Planning
Execution
Sustainment

7. Learning The Crowley Way Is Dynamic
• Crowley adheres to Standards of Training, Certification & Watchkeeping (STCW) drafted in 1978.

8. Leveraging Mobile Apps Advances Learning 24/7
Crowley requires International Maritime Organization (IMO) Standards of Training, Certification, and Watchkeeping (STCW) of all mariners aboard Crowley- owned seagoing vessels.

9. Gamification Leveraging digital technologies
Accelerates learning 24/7
Diverse intrinsic motivators
Incites change and engagement

10. Safety Requires Awareness
Offices can be high hazard work environment.
First Aid Awareness
Keep your work area neutrally positioned for work free from exposed cables and clutter
Eliminate damaged equipment or furniture
Crowley employees practice safe work habits at all times.

11. Skilled Employees Save Lives & Resources
• Crowley is pleased to be a part of the Marine Response Alliance (MRA), U.S.-based emergency response partnership.
•  Crowley delivers the full range of OPA-90 compliant capabilities for rescue towing, lightering, salvage and firefighting services in all U.S. Captain of the Port zones.

12. Safety Requires Sharing
Each Crowley meeting or shift change begins with a Safety Moment—a brief pause to share a safety tip, anecdote or idea about how to improve our safety performance.

13. Safety Requires Practice
Security at Crowley is a company-wide effort.  Some of the key features of Crowley's security efforts are training and routine self- assessment:
Audit Operations
Compliance Training
Security Vulnerability

14. Compliance Makes A Community
Crowley leads the way in Security Compliance holding memberships in:
The World Shipping Council
The Maritime Security Council
The National Cargo Security Council
The Oversees Security Advisory Council (OSAC) of the U.S. State Department.

15. Crowley Supports Communities
Logistics
AIR
Energy
Forwarding
Freight
Global
Solutions
Marine
Project
Salvage

16. Puerto Rico/Caribbean Liner Services
Crowley At Work
Puerto Rico/Caribbean Liner Services
Latin America Liner
Services
Logistics
Solutions
Contract
Marine
Transportation
Petroleum
Deep Sea
&
Sales in Alaska
Distribution

17. Safety Is Not Silent