1. Asper School of Business - MBA Program
6150 Management of Information Systems & Technology
April-June 2007
Instructor: Bob Travica
Class 10
Summary
Updated June 2007
6150 Management of Information Systems and Technology

2. 6150 Management of Information Systems and Technology
Organizational
Structure
Culture
Business
Process
Politics
Individual
Organization
Members
Teams
IS Management
DATA
INFORMATION
KNOWLEDGE IS
Performance
IS Adoption
IS Development
IS Use
IS Evaluation
Problems
Organizational…
Goals …
Issues… IT 9
7,8 P P 3
2,6 4 6 P 5
2,3 P P
6150 Management of Information Systems and Technology P
= Frequently addressed topic. Numbers signify classes.

3. Types of Information systems studied
Communication ( , bulletin boards, SMS, video conferencing)
Group Support (decision, workflow, shared info repositories, etc.)
Decision Making (TPS, Reporting Systems, DSS, ESS)
Data & information management (databases, ERP, portals, e-documents)
Knowledge management (Data Warehouse/Mining, Expert System, Case-
Based System, CAD)
E-commerce (Websites, e-exchanges, EDI) Sum: ~20
6150 Management of Information Systems and Technology

4. 6150 Management of Information Systems and Technology
Methods used
Lecturing
Team presentation of cases
Class discussion
Class exercises (debate, team brainstorming, itemized answer)
6150 Management of Information Systems and Technology

5. 6150 Management of Information Systems and Technology
Information sources
Textbook
Ivey Cases
Other readings
Professional experience
6150 Management of Information Systems and Technology

6. Knowledge Goals Accomplishment
Definitions
Being able to define key concept in own words.
Yes
Taxonomies
Memorizing categories of ISes; determining IS category.
Theory
Understanding theories, theoretical models and frameworks.
Cause-effect relationships.
A bit
Practice Descriptions
Memorizing stories (cases) illustrating ups and downs of IS.
Experience
Linking to professional experience.
Analysis
Being able to differentiate between parts of IS in problem finding. Identifying issues in the IS—organization relationship. (Term paper)
Procedures
(How-to-do)
Knowing how to use theory and practice descriptions to analyze an IS-related situation.
Some-what
Synthesizing
Being able use definitions, taxonomies, descriptions and analytical skill to create an argument related to IS. (Paper, Exam)
6150 Management of Information Systems and Technology

7. 6150 Management of Information Systems and Technology
Key Messages
There are many ISes that can help organizations accomplish operational and strategic goals. The same type may serve different purposes.
Relationship between ISes and organization is complex, not “plug-and-play.” Keep IT hype (“silver-bullet”) at bay.
IS/IT management is about understanding both organization and IT/IS and then trying to identify optimal fit.
Think task, process, information needs, goals first – then IT/IS.
6150 Management of Information Systems and Technology

8. 6150 Management of Information Systems and Technology
Key Messages (Cont’d)
Think of trade-offs and of whole picture.
Business people: Engage technologists in dialogue – learn and educate…
Technologists: Engage business people in dialogue – learn and educate…
… Knowledge & ignorance is on both sides.
6150 Management of Information Systems and Technology

9. 6150 Management of Information Systems and Technology
The End
6150 Management of Information Systems and Technology