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Conjoint Analysis, Related Modeling, and Applications
Authors: John R. Hauser & Vithala R. Rao Presenter: jellylover
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1 2 3 4 5 Contents Introduction Origins challenges Summary
03 08 09 18 20 Page Introduction Origins Basic elements & their evolution challenges Summary & conclusions 1 2 3 4 5
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Origins: papers R. Duncan Luce and John W. Tukey, “Simultaneous Conjoint Measurement: A New Type of Fundamental Measurement,” Journal of Mathematical Psychology, February 1964, p.I. The first marketing-oriented paper on conjoint measurement was by Paul E. Green and Vithala R. Rao, “Conjoint Measurement for quantifying judgmental Data,” Journal of Marketing Research, August 1971, p. 355. Accordingly, it now seems useful to adopt the name, “conjoint analysis”to cover models and techniques that emphasize the transformation of subjective responses into estimated parameters. Green, Paul E. and V. Srinivasan (1978), “Conjoint Analysis in Consumer Research: Issues and Outlook,” Journal of Consumer Research, 5, 2, (September), 1 2 3
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Introduction Example: Processes of Conjoint Analysis
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Introduction 1 Price? Brand name? Only available online?
Consider an example… Introduction 1 Price? Brand name? Only available online?
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Respondents' evaluation (rank number)
Experimental Design for evaluation of a Xiao Mi brand name retail price (yuan) only available online Respondents' evaluation (rank number) 1 mi 1699 Y 3 2 Motorola HTC 4 1999 12 5 11 6 10 7 2499 14 8 15 9 13 N 16 17 18 2
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3 We assumed that the overall preference was an additive sum of the “partworths” of the features, represented each feature by a series of dummy variables, used monotonic regression to estimate the contribution of each feature to overall preference. For more information about MONOTONIC REGRESSION, please refer to: Green, Paul E. and V. Srinivasan (1978), “Conjoint Analysis in Consumer Research: Issues and Outlook,” Journal of Consumer Research, 5, 2, (September),
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4 Results of computer analysis of experimental data Utility Utility
Brand name Retail Price Utility Only Available Online Retail Price Brand name Only Available Online Utility Ranges
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For More Information, please refer to the paper blew:
Green, Paul E. and Jerry Wind (1975), “New Way to Measure Consumers’ Judgments,” Harvard Business Review, (July-August),
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CONTENTS Basic elements & their evolution
Part 1 Decomposing the Product and Service Part 2 Representation Stimuli Part 3 Have Mercy on the Respondent Part 4 Formats of Data Collection Part 5 Estimation Methods Basic elements & their evolution
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Part 1 Decomposing the Product and Service
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Elements into which the product is decomposed
Consideration 1 Elements into which the product is decomposed As complete as feasible Understandable to respondents Useful to product-development team As separable as feasible Selecting Criteria
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Consideration 2 The function by which the elemental decomposition is mapped onto overall preference The conjoint function can be represented by an additive (or multiplicative) decomposition Satisfied Preferential independence The conjoint function is more difficult to estimate and interactions are necessary N.S. Preference is defined over risky features
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Part 2 Representation of Stimuli
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Representation of Stimuli Evolution
Combinations of physical models, photographs and verbal descriptions (Wind, et al., 1989) Virtual prototypes to web-based respondents (Dahan and Srinivasan 2000) Verbal and pictorial descriptions on cards Videotapes (Vavra, Green, et al., 1999)
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Part 3 Have Mercy on the Respondents
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Realize self-explicate tasks Two stages trade off analysis
Hierarchical integration …… Realize 1. It is difficult for customers to rank more than a dozen profiles 2. The accuracy degrades as the number of questions increases
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Part 4 Formats of Data Collection
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Formats of Data Collection Full Profile Evaluations
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Formats of Data Collection Partial Profile Evaluations
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Formats of Data Collection Stated Preference
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Formats of Data Collection Self-explicated Methods
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Configurators Example: http://nb.zol.com.cn/ Formats of Data
Collection Configurators Example:
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Part 5 Estimation Methods
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Regression-based Methods
Estimation Methods Regression-based Methods Simplicity and Availability of software with which to perform estimations Require more observations**
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Random-Utility Models
Estimation Methods Random-Utility Models Hierarchical Bayes Estimation Direct Computation Based on Self-Explicated Importance Estimation Based on New Optimization Methods
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Challenges Pragmatic Issues
Analysis of tradeoffs between complexity of analysis, cost and difficulty of data collection, and managerial application. Analysis methods VS New forms of data Meta-analyses of the varied applications under a variety of managerial problems External validity & comparative strengths of the various methods Methods to handle large numbers of features
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Challenges Conceptual Issues
Relative merits of the merits of the various data-collection methods Price Competitors→ Equilibrium, non-equilibrium models Diffusion Scenario problem
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Methodological Issues
Challenges Methodological Issues Anticipate further exploration of hybrid methods that combine data from multiple data sources Use of information from other respondents to inform each respondent’s estimates Improved methods for adaptive data collection Cost of the study VS the value of the study
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You can find a copy of the papers listed in the slides by sending an Email to lincoln@pku.edu.cn
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Thanks for your time
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