1. Listening Skills for the Hard of Hearing
Did You Hear What I Said
Listening Skills for the Hard of Hearing

2. Let’s Take a Listen Assessing Your Skills as a Listener
Why Don’t We Listen?
Levels of Listening
The Formula
Active Listening

3. How Good of a Listener Are You?

4. Why Don’t We Listen? Takes effort. Competition for attention.
We think we already know what someone is going to say.
Speed Gap
We don’t know how.

5. Four Levels of Listening
The Non-Listener
The Marginal Listener
The Technical Listener
The Active Listener

6. How do we know when someone is not Listening?
Eye Contact
Facial Expressions
Posture
Movement
Placement
Tone

7. Facts/Content + Emotion =
MEANING

8. Attending vs Pretending
Capture the whole message.
Gauge the whole flow.
Demonstrate Respect.

9. Adding Concentration to the Mix
Eliminate distractions.
Take notes.
Visualize the message.
Speak up when you are slipping,
Ask questions.

10. Active Listening From the Speaker’s Perspective
Door Openers
Echoing
Probing
Checking the subject
Verify Your Understanding
Reflecting the Feelings
Capturing the Content
Reflective Paraphrasing
Relating when it counts.

11. Make Presentation much more fun
Thank you
Make Presentation much more fun