1. Rod Rivers, Lead for Online Services
Online Access to Services, Information and Support
Advice and Referral Centre (ARC)
OASIS Web Site Project
Rod Rivers, Lead for Online Services

2. Going Live Advice and Referral Centre (ARC) The new CPFT web site
Goes live on 30th August 2012
Initially for GPs / referrers in Peterborough area 
The new CPFT web site
Also goes live on 30th August 2012
Anybody with access to the internet 
ARC staff will use site in support of their activities

3. The Web Site Purpose Design principles and users
The services directories
Other features
Coming soon

4. Purpose Replace current CPFT site
Shift from corporate to service provision
‘Demand management’!

5. The Home Page

6. Design principles User centred design Up-to-date look and feel
Up-to-date and ‘simpler’ interface to CPFT
Integration of content from many services
Much easier to find relevant content
Can be personalised and configured

7. The Home Page

8. The Home Page

9. The Home Page

10. The Home Page

11. Users Corporate stakeholders People in need of help and support Carers
Professionals
ARC staff

13. ‘Demand Management’ The ‘Markets’ The Goals Enhancing wellbeing
Self-help
Primary care
Secondary care
The Goals
Preventing progression
Reducing barriers
Recovery

14. Target user groups – Progression and Recovery
No mental health problems
Mild to moderate problems
Primary Care
(GPs, IAPTs)
Secondary
Care

15. Services Directories
Online services - primarily offered online via the internet. In most cases these services do not have a physical address that you can visit in person. Online services are useful for self help, especially if you prefer to explore these web sites at home or anonymously.
Local and National 3rd party services mainly voluntary organisations, charities, self-help groups and social enterprises. Most have a physical address and most also have web sites that describe their organisations. Local and national services are useful for support and if you are happy to visit these services in person or phone / write to them.
CPFT services NHS services that provide professional help to people with specific mental health problems that cannot easily be addressed by self-help alone.

26.
will provide a single point of access to information:
About ~70 CPFT services
About ~130 third party mental health related services including:
70 online services
60 local and national charities, voluntary organizations and social enterprises

27. Other features More sections – Find help, carers, professional
Multi-media
Further/ related information
Calendar
2nd level menus in blue

34. Coming Soon Personalisation ARC configuration Service reviews Forums
User content