1. CygNet Operator Mobile App
Mike Borland
Sr. Development Manager

2. CygNet Goes Mobile Step 1: Research (April – July 2014)
Contracted with Chai One to get an expert, outside perspective
Surveyed and interviewed multiple personas from multiple companies.
Resulted in 7 identified personas who use CygNet data

3. CygNet Goes Mobile Step 2: Design (July – October 2014)
More surveys and more interviews (40 employees across 7 customers)
Create wireframes, interview customers, repeat
Define MVP for first release

4. CygNet Goes Mobile Step 3: Development (October 2014 – Present)
Build different apps for each persona instead of a one size fits all model
7 person iPhone development team including a designer and researcher
3+ person host development team creating a new REST interface as part of our next generation UI platform

5. Initial Release View current values Trend historical values
View alarms and alarm notifications
One-step acknowledgment of alarms and alarm notifications
View facilities on a map
View data without network connection

6. The Future Enhance the CygNet Operator app
Support additional OS (i.e. Android, Windows)
Support additional form factor (i.e. tablets)
Add messaging and task assignment
Add control (Data polling, setpoints…)
Create new apps for other personas

7. Network Diagram

8. Host Configuration Define your sub-hierarchies within group service
Pick which UDCs to display by facility type
Supports relative facilities
Configure historical rollup settings (optional)
Assign hierarchies to users

9. CygNet To Mobile Hierarchy

10. One-Step Alarm Notification

11. DEMO

12. Event Survey and Prizes
Online survey
QR code or go to
2 laptops in registration area
Hardcopies
Registration desk
Please stop by the registration desk to get your ticket for the drawing once you have completed the survey
Survey prizes will be drawn at the end of Wednesday in the Session Close!
You must be present to win
Speaker to remind the audience their feedback is important and to complete and submit the surveys. Two options: either online, QR codes available on signage and at the registration desk. Or pick up a hard copy and complete, turn in to WFT staff at registration desk and pickup a ticket for the drawing. Prize drawn at EOD Wednesday during closing session, must be present to win.

13. The End
Get the app today Mobile Host (For Testing) URL: Username: operator1 Password: CygNetMobile! For more information (and these slides) visit: