1. Leadership
One Last Time
Spring, 2000

2. Making Managers Into Leaders
Obstacles that hold organizations back
Resistance to change
Fear & eroding trust
People stuck in “the way they have always done it.”
Low morale, poor attitude, low motivation.
People on the “blame train.”
Lack of commitment & ownership

3. Building the Bridge: Manager to Leader
Create a buy-in for change
Change is the only certainty we have.
We must master the art of change.
Drive out fear & build trust
Create work environments that promote trust & open & honest communication.
Trust is an essential ingredient to a healthy organization.

4. Lift the attitudes of your people
Attitudes can be changed but it requires mindset shifts for some people.
Support the choice for self responsibility
You must get people to take responsibility for themselves.
Instead of blaming everyone & everything for what goes wrong.
They can take responsibility & use each set back as an opportunity for advancement.

5. Unleash people’s energy, creativity, & spirit
Promote positive attitudes and effective communication channels.
Get back to the basics. Care about people.
Make satisfaction & fulfillment the rule.
Instill continuous improvement as a way of life.
Take care of the people issues. Help people make a shift toward continuous improvement.

6. E3: Leadership Lessons
Envisioning: Create a picture of the future – a vision or common goal which people can buy into.
Energizing: The generation of energy which serves to motivate your people.
Enabling: Helping people act in the fact of challenge and obstacles.

7. Envisioning Articulate a Compelling Vision Establish High Expectations
Set the Direction
Establish High Expectations
Encourage Excellence
Model Consistent Behaviors
Walk the Talk

8. Energizing Demonstrate Personal Excitement Express Personal Confidence
Enthusiasm is Contagious
Express Personal Confidence
Confidence Inspires
Seek, Find, & Use Success
Celebrate and leverage successes
Use success to celebrate progress toward the vision or goal.

9. Enabling Expressing Personal Support Empathizing
Back People Up
Empathizing
Understand & take into consideration other people’s feelings.
Express Confidence in People
Believe in them and they will succeed.

10. Common Traits of Leaders
The Art
Leadership is an art
It is a process & a constant effort
The Traits
Traits are our general orientation towards people and things.
They lead us to display consistent behavior across different situations.
Traits are very strong preferences.

11. There are certain personality traits that promote outstanding leadership.
Integrity
Honesty is essential to leadership
Professional Competence
A grasp of what makes the organization work well
Intelligence
The ability to make decisions based on good information
Energy and Drive
Outstanding leaders drive themselves & their followers to achieve extraordinary results.

12. More Traits Self-Confidence Emotional Stability
Confident leaders remain calm under pressure and never give up.
Emotional Stability
Ability to remain calm, confident, & predictable during a crisis.
A Strong Desire to Lead
They accrue & use power to build up the organization and the people

13. Leadership Principles
Be morally courageous
Know your people
Keep your people informed
Avoid developing cliques
Be loyal
Set a positive example

14. Leading Conversations
The heart of leadership is everyday communication.
Leadership happens in & around dozens of conversations, long & short, that occur throughout the day.
One time vision statements are not effective.
Leaders must reinforce & reshape their vision & strategy daily.

15. Leadership is About Hope
Leadership is about action & meaning.
Leading conversations spur action & give meaning & purpose to people & events.
Leading conversations focus people on important activities.
Killers of leading conversations are cynicism, blame, & inaction.

16. Cause & Effect
Leading conversations guide action & allow people to see how their actions impact success.
They allow people to take appropriate action to meet the challenges of the situation, or deal with an unusual circumstance or opportunity.
People can see how things work & convey shared meanings & values.

17. Generativity
Generativity is a way of thinking & being which embraces creativity & change as a way of life.
This alters the nature of leadership, development, management, communication & results for organizations, Allowing them to fulfill visions that would previously seemed impossible.

18. Generativity con’t
Generativity is an on-going process of creating, implementing & measuring outcomes.
It embraces everything that has worked in the past & allows leaders to step into the future.
It allows for unprecedented breakthroughs, & develops competencies required to implement that future.

19. One Size Fits One Building relationships one employee at a time.
Commitment
Core Values
Sharing a Sense of Reality
Every Person has a Meaningful Role
Building cooperation & collaboration
Developing an optimistic, caring, & supportive environment