1. Role of Account Management at ERCOT
Market Education
Market Engagement and Readiness (MER)
Training Update
TPTF Meeting
April 25th, 2007
Role of Account Management at ERCOT

2. Timelines for course delivery
Course timeline review
Goals
Alignment with program schedule
Example: Network Model Management – Deliver course before the start of NOMCR use in early 2008
Address training resource constraints (Limit parallel development)
Limit parallel development to what is required
Use course developers at trainers
Make more efficient use of ERCOT SMEs and TPTF sub-group for course reviews
Address timing of related courses (pre-requisites)
Example: Deliver Basic Training Program before NOIE QSE Operations

3. Timelines for course delivery
Length
Delivery Date
ERCOT Nodal 101: The Basics
1 - Day
Done
Economics of LMP
Transition to Nodal Markets
(Web-Based Training)
N/A
May - 07
Load Serving Entity 201
1 ½ Days
Jun-07
Basic Training Program
5 - Days
Jul-07
NOIE QSE Operations
1 – Day
Aug-07
Generation 101
2 - Days
Oct-07
CRRs, PCRRs and Supply Hedging
1 - Days
Market Settlements 301
2 – Days
Nov-07
Network Model Management

4. Timelines for course delivery – cont’d
Length
Delivery Date
Transmission 101
2 ½ – Days
Feb-08
Generation 201
1 - Day
ERCOT 101 for Wind Generation
Mar-08
Generation 301
Market Information Systems

5. Current Training Development
Course
Length
Training Sub-Group Review
Beta
Class Room Training
Web-Based Training
Due Date
Status
ERCOT Nodal 101: The Basics
1 - Day
Done
Feb-07
Economics of LMP
N/A
Transition To Nodal Markets
May-07
80%
Load Serving Entity 201
2 - Days
June-07
Jul-07 0%
Basic Training Program
5 - Days
June – 07
July – 07
Aug-07
NOIE QSE Operations
June - 07
Aug – 07
20%

6. Training Delivery - Update
Course
Delivery
No. of sessions
Attendees
Tests (Passed) MP
ERCOT
Total
ERCOT Nodal 101: The Basics
Instructor Led 32
822
153*
975
631 / 674
121 / 125
752/799
94%
Web
N/A 91
119
210
ERCOT Nodal 101: Exam Only
83/90
49/51
132/141
Economics of LMP 8
174 30
204
*ERCOT only sessions of Nodal 101 scheduled for April and May (expect more than 100 attendees)

7. Training Delivery – Upcoming Course Schedule
ERCOT Nodal 101: The Basics
Date
Location
Enrollments
April 27, 2007
ERCOT Austin (Austin)
28/50
May 9, 2007
ERCOT Taylor (Taylor)
30/30
May 14, 2007
23/50
May 22, 2007
Reliant Energy (Houston)
47/50
May 23, 2007
19/50
June 19, 2007
Garland (Dallas)
8/60
June 20, 2007
6/60
July 9, 2007
Suez Energy (Houston)
28/75
July 10, 2007
27/75
August 14, 2007
NRG Energy (Houston)
2/48
August 15, 2007
3/50
The Economics of LMP
May 10, 2007
45/45
May 11, 2007
30/45
May 16, 2007
Stream Energy (Dallas)
40/45
May 17, 2007
2/45
May 25, 2007
50/50

8. Training Attendee Counts
Question:
How many Market Participants should ERCOT expect to train?
Survey sent to Accountable Executives
Response rate is very low ( approx 20% )
18 QSEs (Out of approx. 100 total)
18 LSEs ( out of approx. 120 total)
9 TSPs (out of approx. 18)
6 Resource Entities
More accurate attendee counts
Required for readiness reporting
Assures ERCOT can plan adequately for training delivery
Frequency, Location, Facilities
We have work to do!!
ERCOT will send a follow up notice
ERCOT Account Managers will call Accountable Executives
What else can we do?

9. Training Attendee Counts

10. ERCOT Nodal Market Transition
Questions
Questions ??
Market Training
ERCOT Nodal Market Transition