1. Information Systems Management and Governance Asking the Right Questions

2. IT Governance is ……
‘an integral part of enterprise governance and consists of the leadership and organizational structures and processes that ensure that the organization's IT sustains and extends the organization's strategies and objectives’.
(IT Governance Institute)

3. UCISA ‘Top Concerns’ Survey:
Funding and Sustainable Resourcing
Governance
Legislative Compliance
The Bologna Process
Impact of Role Evaluation on IT/IT Staff
Etc.
UCISA Top Concerns Survey 2007/08

4. Remit
Drawing on the HEFCE 1998 VFM Toolkit, to undertake the development and production of:
a framework for analysis and review of the management and governance of information systems
a self assessment toolkit relevant to the operations and processes of higher education institutions.

5. Scope
Management and Governance
All information systems: electronic and manual, central and devolved
All types of system: admin, library, teaching and learning, research, etc.

6. Consultation Five ‘expert advisors’
Project Steering Group, which included members from a number of representative bodies (i.e. UCISA, SCONUL, AUA)
A survey which was distributed to all UK HEIs.

7. Themes
Must be relatively ‘light-touch’
Aimed at senior management
Not prescriptive
Must accommodate different institutional types and strategies

8. ISMG Structure
Three key components:
Framework
Toolkit
Process

10. Aims of the Toolkit
To encourage reflection on management and governance issues
Identify issues and areas for improvement
Facilitate a process of improvement
Ideally the process should be on-going and embedded within existing structures

11. ISMG Toolkit Five Stages: Preparation Self-Assessment
Planning Improvements
Implementing Improvements
Evaluation

12. ASSURANCE
Does the institution provide assurance to its governors that its information systems are aligned to strategy?
Does the senior executive group receive periodic progress reports on the implementation of the Information Strategy?
Does the institutional governing body receive periodic progress reports on the implementation of the Information Strategy?
Does the institution conduct a systematic review of the risks associated with information systems and IT (including the risk of underinvestment)?
Are the information systems/IT departments subject to periodic internal review (e.g. internal audit, peer review by other staff, management review, etc.)?
Are the information systems/IT departments subject to periodic external review (e.g. external audit, review by staff from other institutions, etc.)?

13. Landscape
Other approaches exist, most feature common principles:
Reflection
Comparison
Evaluation
Presentation

14. Related Work
BIILS – Benefits of Investment in ICT : Landscape Study
HE Academy Benchmarking

15. Website

16. DISCUSSION