1. CI Retreat
21 June 2005

2. My perception of CI Sector today
Expertise and professionalism
Cultural diversity
Laboratory of ideas
Pragmatic approach to work processes
Personalized environment
Variety of work modalities

3. Few definitions Data Information
Raw images, numbers, words, sounds, which result from observation or measurement
Information
Data arranged into a meaningful pattern

4. Few definitions Knowledge
Means to analyze/understand data, belief about causality of events/actions, and provides the basis to guide meaningful action and thought

5. Key issues Nature of knowledge Explicit vs. tacit
Subjective vs. objective
Content specific vs. content independent
Non codifiable vs. codifiable
Difficult to share vs. easy to share

6. Key issues Nature of knowledge Embedded in practice
Knowing and doing inseparable
Knowledge embedded in people
Knowledge is socially constructed
Knowledge is culturally embedded
Knowledge is multidimensional

7. Main challenges Foster knowledge sharing culture
Establish common professional language and terminologies
Identify relevant knowledge
Develop team building
Setup objective expectations
Put in place infrastructure and tools

8. Vision Knowledge management unit
Facilitate KM and information processes
Guidelines / policies / modalities
Content / information / knowledge collection and classification
Knowledge sharing as important component in processes of capacity building and enhancing productivity of CI knowledge worker
CI sector as role model in knowledge management within Organization

9. CI Retreat
21 June 2005