1. Communication Across Cultures

2. What makes a multicultural person?
A multiculuralist is someone who can easily
adapt to living in a culture different from their
own, the sort of person that could be described
as a citizen of the world, or a member of a global
community.

3. Four key qualities in order to be a multiculturalist
Open-mindedness;
Adaptability;
Sensitiveness;
Interest in other cultures.

4. A multiculturalist is a person who has a genuine interest in people of other cultures, who wants to learn their language, find out about their country and its history, and develop a real understanding of their culture

5. Cultural differences in body language
There are 3 groups of countries use different communicative gestures:
Nordic nations (Swedes, Finns, Norwegians, and Danes) ― slightly use gestures;
British, Germans, Dutch, Belgians, and Russians ― use gestures when they are excited or want to communicate over long distances, or insult each other;
Italians, Greeks, French, Spanish, and Portuguese ― use gestures a lot.

6. The distance that separates one person from another – “personal space” – also varies between people of different nationalities
People stand close enough to touch each other easily in such countries as France, Spain, Greece and Italy.
In the countries of East Europe such as Hungary, Poland and Romania, people stand a “wrist zone”, that is a little more distant. They are close enough to touch wrists.
In the Scandinavian countries, in Britain, Holland, Belgium, and Germany, people stand further away from each other – the “finger tips zone”.

7. Dimensions of Culture: Context
High-context cultures tend to be relational, collectivist, intuitive, and contemplative.
Context
Japan, China, Arab countries
Low-context cultures tend to be logical, linear, and action-oriented.
North America, Germany, Scandinavia 8

8. Dimensions of Culture: Formality
Some cultures may prefer greater formality in dress, speech, and social interaction.
Formality
North Americans place less emphasis on tradition, ceremony, and social rules. 8

9. Dimensions of Culture: Communication Style
High-context cultures rely on nonverbal cues and the total picture to communicate. Meanings are embedded at many sociocultural levels.
Communication Style
Low-context cultures emphasize words, straightforwardness, and openness. People tend to be informal, impatient, and literal. 8

10. High-Context and Low-Context Cultures
Japanese
Arab
Latin American
Spanish
English
Italian
French
North American
Scandinavian
German
Swiss
HIGH-CONTEXT CULTURES
Relational
Collectivist
Intuitive
Contemplative
LOW-CONTEXT CULTURES
Logical
Linear
Individualistic
Action-oriented

11. Bridging the Gap: Patience
Be patient
Wait and listen
Embrace silence
Recognize the effort non-native speakers are making

12. THANK YOU FOR YOUR ATTENTION !!!