1. INFORMATION TECHNOLOGY

2. IT DEPARTMENTS Office of Institutional Analysis
Project Management and Training
NetOps
Campus Computing Services

3. IT SUPPORT Server and services problems Phone and network problems
Classroom audio visual equipment problems
Blackboard and related LMS problems
Security related problems
PeopleSoft – UT Share problems
PeopleSoft – Campus Solutions problems
Help Desk Support

4. CCS - HELP DESK SUPPORT Help Desk Support – faculty and staff
Help Desk Support – students
Help Desk Support – new accounts
Help Desk Support – forgotten passwords
Help Desk Support – computer labs
Help Desk Support – Library computers
Help Desk Support – IT related purchases
Help Desk Support – computer disposal

5. HELP DESK SUPPORT
Contact Information
On campus - Ext 5555
Off campus –

6. Project Management and Training
Greg Mekalip - Director of Project Management and Training for IT
IT training – Geanina King
IT Training web page