1. The Positive ageing company
The Sleeping Tiger
Not Peer Reviewed

2. THE POSITIVE AGEING COMPANY
Co-founded by brothers Mike and Chris Minett
Jan Acquired by Mercer

3. What is YOUR sleeping tiger?

4. is having on your organisation…
What is YOUR sleeping tiger?
The impact that
your ageing workforce
and
our ageing society
is having on your organisation…

5. In the NEWS…

6. 45% 11m 16m In the UK… Over the next 13 years… People aged 65+
In next 3 years
Looking at this in a UK context the issue is not without its challenges as the headline here suggests:
There are set to be 60% more over 65’s in just a little over a decade
If you consider that 85% of NHS and Social Care funding…..the scale of the problem and challenge starts to become clear
This is driving a transfer in responsibility from state to family and by extension to employees and to their employers too.
The number of working carers in the workplace, be that Child/ Adult or Elder care is 1 in 9 and this is set to increase both in number and in the proportion of those with Adult or Eldercare responsibility
So what does this mean to business, well with research showing that 1 in 7 working carers leave their role due to their care responsibility, the cost to business is already significant, even before we start to consider the additional costs of:
Absenteeism
Productivity
And related knock on effects of higher claims and insurance costs
…..that are generally higher amongst working carers
The key take away’s from this slide are that:
Transfer in responsibility from state to individual and families is underway
The number of employees with working carer responsibilities is increasing
This is a significant cost to business - if unaddressed and unsupported
1 in 3 workers 50yo+
(CIPD 2012, DWP 2012)

7. 45% 11m 16m In the UK… Over the next 13 years… People aged 65+
In next 3 years
demand
Looking at this in a UK context the issue is not without its challenges as the headline here suggests:
There are set to be 60% more over 65’s in just a little over a decade
If you consider that 85% of NHS and Social Care funding…..the scale of the problem and challenge starts to become clear
This is driving a transfer in responsibility from state to family and by extension to employees and to their employers too.
The number of working carers in the workplace, be that Child/ Adult or Elder care is 1 in 9 and this is set to increase both in number and in the proportion of those with Adult or Eldercare responsibility
So what does this mean to business, well with research showing that 1 in 7 working carers leave their role due to their care responsibility, the cost to business is already significant, even before we start to consider the additional costs of:
Absenteeism
Productivity
And related knock on effects of higher claims and insurance costs
…..that are generally higher amongst working carers
The key take away’s from this slide are that:
Transfer in responsibility from state to individual and families is underway
The number of employees with working carer responsibilities is increasing
This is a significant cost to business - if unaddressed and unsupported
Informal care gap
funding
2016
1 in 3 workers 50yo+
(CIPD 2012, DWP 2012)
UK Health and Social Care

8. WHY IS AGEING SOCIETY ON THE RADAR?

9. Five groups of employees impacted
OLDER WORKERS
50+yo 1 in 3 workers (by 2020) CIPD 2012
WORKING CARERS
45-65yo 1 in 9 employees Carers UK 2014
SANDWICH GEN
35-55yo Informal care doubling by Carers UK 2014
SENIOR WOMEN
17 x more likely left work for care, than men IPPR 2013
DISTANCE WORKERS
Amplified anxiety, 20% expats are ECA 2013

10. Five groups of employees impacted
OLDER WORKERS
50+yo 1 in 3 workers (by 2020) CIPD 2012
WORKING CARERS
45-65yo 1 in 9 employees Carers UK 2014
SANDWICH GEN
35-55yo Informal care doubling by Carers UK 2014
SENIOR WOMEN
17 x more likely left work for care, than men IPPR 2013
DISTANCE WORKERS
Amplified anxiety, 20% expats are ECA 2013
More than 50% of workers aged over 55 are planning to work beyond the state pension age (CIPD 2010)
Also: Which staff are being impacted?
The most senior – experienced - expensive staff £££

11. HOW? IMPACT EMPLOYEE PHYSICAL HEALTH Muscular skeletal
Chronic conditions
Care giving injury, lack of exercise
Illness & Diet, Fatigue
MENTAL HEALTH
Stress
Anxiety
Overload
Relationships & Carer Guilt
As you can see here - for the employees dealing with ageing and elder care issues
– the impact is coming from all directions!

12. HOW? IMPACT EMPLOYEE PHYSICAL HEALTH Muscular skeletal
Chronic conditions
Care giving injury, lack of exercise
Illness & Diet, Fatigue
MENTAL HEALTH
Stress
Anxiety
Overload
Relationships & Carer Guilt
FINANCIAL HEALTH
Personal needs Now & Future
Dependents Kids & Parents
Reduced income Now & Pension
Loss of income 1 in 7 working carers
leave workforce 8yrs early
CAREER
Capacity Now & Future
Role uncertainty
Future path
Leave job
As you can see here - for the employees dealing with ageing and elder care issues
– the impact is coming from all directions!

13. IMPACT Employer issues Family issues Warning Signs
EAP, Emergency Elder Care,
Flex working request
Employer issues
dementia
Family issues
stroke
bad driving
fall
burnt tea towel
mobility
cardio
For example – by using their EAP service or requesting flexible working
These are REACTIVE supports and services – with the employee and organisation REACTING to what has happened
These are very helpful – however…
feet
loneliness
Warning Signs
Health & Care Issues
Work & Care impact

14. IMPACT Employer issues Family issues
Presenteeism Absence Productivity Retention
dementia
Family issues
stroke
bad driving
fall
burnt tea towel
mobility
cardio
The cost to the business of employees dealing with these issues starts over her… months or years before a staff member picks up a phone or seeks to reduce or change their working hours.
– and for large employees especially, these often avoidable costs can be in the Millions per year.
feet
loneliness
Warning Signs
Health & Care Issues
Work & Care impact

15. IMPACT SLEEPING TIGER Employer issues Family issues
Presenteeism Absence Productivity Retention
dementia
Family issues
stroke
bad driving
fall
burnt tea towel
mobility
cardio
The cost to the business of employees dealing with these issues starts over her… months or years before a staff member picks up a phone or seeks to reduce or change their working hours.
– and for large employees especially, these often avoidable costs can be in the Millions per year.
feet
loneliness
Warning Signs
Health & Care Issues
Work & Care impact

16. = £5m
Cost to Aviva
that is increasing
every year...

17. Spread amongst a multi-generational workforce…
Source: Barclays – Money Works (2014)

18. TIGER-friendly WORKPLACE
ORGANISATIONAL POLICY
Executive management buy-in
Policy evolved
Policy supported
EDUCATION AND TRAINING
Line manager support
Employee toolkits
Cultural development programme
Prods & Services – many Reactive – need to be PROACTIVE
Don’t react to issue – prevention intervention – stop it happening more in the first place
Engagement Recognising and connecting with employees providing care
Management Ensure management aware/onboard
Policy Review policies to support objectives
Line Mgnt Ensure line managers aware/onboard
Practices Flexible working
Support Health promotion, caring for the carer
Culture Promoting a progressive, carer-friendly attitude
Network Working carer network run by employees who are carers

19. DATA! TIGER-friendly WORKPLACE ORGANISATIONAL POLICY
Executive management buy-in
Policy evolved
Policy supported
PRODUCTS AND SERVICES
Health programmes
Career support
Employee networks
EDUCATION AND TRAINING
Line manager support
Employee toolkits
Cultural development programme
TECHNOLOGY
Employee info-hubs/portals
E-learning
Self Management – health, wealth
Prods & Services – many Reactive – need to be PROACTIVE
Don’t react to issue – prevention intervention – stop it happening more in the first place
Engagement Recognising and connecting with employees providing care
Management Ensure management aware/onboard
Policy Review policies to support objectives
Line Mgnt Ensure line managers aware/onboard
Practices Flexible working
Support Health promotion, caring for the carer
Culture Promoting a progressive, carer-friendly attitude
Network Working carer network run by employees who are carers
DATA!

21. Mercer Marsh Benefits is a service provided by Mercer Ltd which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales Number: Registered Office: 1 Tower Place West, Tower Place, London, EC3R 5BU.
Marsh Ltd is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales Number: , Registered Office: 1 Tower Place West, Tower Place, London EC3R 5BU.