1. Global Medical & Security Assistance Program
How to use Albert Einstein College of Medicine’s
Global Medical & Security Assistance Program

2. When Should I Contact International SOS?
To find out what vaccinations you need for your travel destination, or want to discuss how to manage your pre-existing condition in your travel destination.
If you would like security advice regarding your upcoming travel.
To obtain Medical Referrals for your destination.
If you feel ill or get injured in your travel destination, even if you feel the illness or injury is minor, and you would like to speak with a doctor.
To obtain assistance with scheduling a medical appointment while in your travel destination.
If you run out of your prescription medication while abroad.
If you are injured in a car accident while traveling.
If you lose your passport or it is stolen
If your wallet is stolen and you have no way of securing replacement funds.
If there is a riot outside of your apartment or hotel, or if you find yourself in a situation in which you feel your personal security has been threatened.

3. How to Reach International SOS
We recommend you:
Carry an International SOS membership card in your wallet or purse.
Visit the Membership website by going to Use your Membership #: 11BYSG614750
Download the Assistance App to your Smartphone

4. Download the Assistance App
The App is a service benefit available as part of your membership and provides:
One-touch dialing to the closest Assistance Center to your location
Push notifications that show when an alert arrives, even if the app is not open.
Country Summary and Alerts about your location
To Download the App:
Open your Smartphone’s browser and go to: app.internationalsos.com
Once downloaded, launch the App and login using your
International SOS Membership Number: 11BYSG614750
If you have any issues downloading the App, please
contact

5. Complete your Online Emergency Record
Emergency Record gives you a secure place to:
Store your medical history
Input vaccination records in an online repository
Upload important documents such as visas and passports, recent medical records or prescriptions.
To access Emergency Record, click on the “Emergency Record” button from the Portal website.

6. Questions?