2. C answer phone
H washing machine
A air conditioner
F central heating
G mobile phone
D burglar alarm
E DVD player
B alarm clock

3. Washing machine
Mobile phone
Answer phone
Alarm clock
Burglar alarm
Central heating
Air conditioner
DVD player

5. Because they allowed us to make phone calss while travelling.
It´s already on sale.
Communicate with your fridge, air conditioner, washing machine,
oven and burglar alarm.
4. It´s for forgetful shopper.

6. T F F T T

8. will certainly
will probably
probably won´t
might

10. Varied answers

13. ´d like
calling
This
through
take
back
message

14. Mr Sharp
Gabriella Jones
Andrea Jackson
Ask Mrs Davies
to call back about
Friday meeting
Ricardo Villas
must fax an
invoice
Call back
Line 6

15. Yes, I´ll do that.
Johnson and Johnson. How may I help you?
I´m afraid she´s not in the office at moment.
Hello. This is Mr Brown. I´d like to speak to Claudia Cardusio, please.
Yes, of course.
Can you ask her to call me back?
Oh. Can I leave a message?
Thank you. Goodbye.

16. Johnson and Johnson. How may I help you?
Hello. This is Mr Brown. I´d like to speak to Claudia Cardusio, please.
I´m afraid she´s not in the office at moment.
Oh. Can I leave a message?
Yes, of course.
Can you ask her to call me back?
Yes, I´ll do that.
Thank you. Goodbye.