Presentation is loading. Please wait.

Presentation is loading. Please wait.

Introduction to Operations Management

Similar presentations


Presentation on theme: "Introduction to Operations Management"— Presentation transcript:

1 Introduction to Operations Management
1 Introduction to Operations Management Instructor: David Weltman Website: Office: 502

2 Operations Management
Operations Management is: The management of systems or processes that create goods and/or provide services Operations Management affects: Companies’ ability to compete Nation’s ability to compete internationally

3 Scope of Operations Management
Operations Management includes: Forecasting Capacity planning Scheduling Managing inventories Assuring quality Process selection Facility layout Supply chain management And more . . .

4 Supply Chain Management
Inbound Production Outbound Sales and Customer logistics processes logistics marketing service Operations Management & Information Technology Upstream Downstream Upstream Downstream

5 Supply Chain Management
Important Processes in SCM Order placement Order fulfillment Purchasing Downstream

6 Career Opportunities Operations Analyst Inventory Management
Forecasting Purchasing Quality Industrial Engineering Logistics Distribution Project Management

7 The operations function involves the conversion of inputs into outputs
Value-Added Process Figure 1.2 The operations function involves the conversion of inputs into outputs Inputs Land Labor Capital Transformation/ Conversion process Outputs Goods Services Control Feedback Value added

8 Decision Making What When Where How

9 Quantitative Approaches
Linear programming Queuing Techniques Inventory models Project models Statistical models

10 How do we identify the vital few?
Pareto Phenomenon A few factors account for a high percentage of the occurrence of some event(s). 80/20 Rule - 80% of problems are caused by 20% of the activities. How do we identify the vital few?

11 Historical Evolution of Operations Management
Table 1.7 Industrial revolution (1770’s) Scientific management (1911) Mass production Interchangeable parts Division of labor Human relations movement ( ) Decision models (1915, ’s) Influence of Japanese manufacturers

12 Simple Product Supply Chain
Figure 1.7 Suppliers’ Suppliers Direct Suppliers Producer Distributor Final Consumer Supply Chain: A sequence of activities And organizations involved in producing And delivering a good or service

13 Simple Product Supply Chain
Inbound logistics Production processes Outbound Sales and marketing Customer service Operations Management (information technology) Upstream Downstream

14 Federal Express Human Resources Build and Improve Distribution Centers
Support Aircraft and Trucks Order Supplies Service Customers Bill & Collect Collect Packages Sort Packages Ship Packages Customers Customers

15 TTI                                                                                                       


Download ppt "Introduction to Operations Management"

Similar presentations


Ads by Google