1. Catholic Relief Services Jerusalem West Bank Gaza Country Program
Envision Gaza 2020
Catholic Relief Services
Jerusalem West Bank Gaza Country Program

2. Project Background
Envision Gaza 2020 is a USAID-funded 5-year, $50 million activity implemented in Gaza
Goal: Make vulnerable communities more resilient to the stresses and shocks that define life in Gaza
Objectives: Provide humanitarian assistance to vulnerable Gazans (food and NFIs; provide livelihoods opportunities to vulnerable Gazans.
5 Gazan partners, 11 emergency response partners, 2 INGO emergency surge partners
EG2020 addresses need of vulnerable communities in transition and the critical lack of employment opportunities across Gaza
E-vouchers for food and NFIs are a quick, easy, independent way for Gazans to purchase what they need when they need it

3. ICT4D Solution Palpay: software provider
Web Based system with a strong security measure
Activity Module
Corporate Partner Module
Phase Module
Participant Module
Item Module
Transaction Module
Top-Up operation Module
Approval Module
Report Module
Administration Module

4. ICT4D Solution Fully Managed solution
Online portal for Beneficiary registration
Require a Magnetic Card with predefined pin codes
Merchant POS transactions & Settlements
Beneficiary Transactions
Comprehensive mechanism for transaction validation
Secure Data Exchange and confidentiality of beneficiary information
Emergency situations / Deployment
Compliance with payment systems security and general security certifications
Full transaction Logging and Monitoring
Multi-Tier support

5. ICT4D Solution

6. Key Successes Efficient, accurate loading and top of e-voucher cards
Good for use across 38 vendors in Gaza
Wide range of items available for purchase through the cards

7. Key Issues / Challenges
Selecting beneficiaries and educating them on e-voucher card use
Loading and bar-coding over 30,000 items for purchase
Mis-use of e-voucher cards

8. Lessons Learned
Solution targets the vulnerable in Gaza with sustainable solutions
Ability to scale up only restricted by budget; available for scale in Gaza and West Bank
Budget constraints won’t allow for expansion at present
Support costs are minimal, needs are great and will remain so
Conflict will hamper ability of Point of Sale machines to function

9. Summary and Close
E-vouchers remove the need for ‘old school’ food delivery, e.g. distribution centers, commodities tracking
E-vouchers are safe and efficient as long as there is power across Gaza
E-vouchers allow for freedom of choice and freedom to shop when and where individuals want