1. Presented by Glen August
Utility Roadmap
Presented by Glen August

2. Agenda Civica CMI product family Utility products
Product development life cycle
Product review

3. Compatibility Questions & Answers/Enhancement Requests Closing
Agenda
Compatibility
Questions & Answers/Enhancement Requests
Closing

4. Civica CMI Product Family

5. Authority Utility v1.5 Authority Utility Connect
Utility Products
Authority Utility v1.5
Authority Utility Connect

6. Envision
Plan
Prototype
Develop
Test
Package
Release

7. Product Review
Authority Utility

8. Authority Utility Feature Description Account
Added background color on summary bar to indicate account status. Green: Active/Billing Red: Inactive/Not Billing
Added ability for accounts marked as shutoff exempt to automatically expire after a certain number of days.
You can now waive penalties from the penalty detail screen.
Added button to screen that will show the bill calculation amounts if billed today.

9. Authority Utility Feature Description Inspections
Ability to import inspection pass/fail results from a file.
Reports
Added new account report 'Account Billing Issues'. Finds common issues preventing an account from billing.
Shutoff Wizard
Partial payments that bring the account balance below the shutoff threshold amount will now remove the account from the shutoff list.
Letters
Letters system completely overhauled. Easier setup and use. Ability to reprint exact copy of any letter generated.

10. Authority Utility Feature Description Readings Validator
Average consumption is now an available column.
Ability to manually add readings to the Readings Validator
Ability to mark a read as a Final in the Readings Validator
Allows for multiple reads in the validator for a meter. This will allow for a Final Pending and New account to both be in the validator.

11. Authority Utility Feature Description Billing Wizard
Bill preview now allows you to recalculate or remove multiple bills at once.
Bill preview now allows you to recalculate bills without affecting your manual adjustments.

12. Compatibility Client supported operating systems: Windows 10 Windows 8
Windows Vista

13. Compatibility Server supported operating systems:
Windows Server 2012/R2
Windows Server 2008
Windows SQL Server 2008/R2
Windows SQL Server 2012
Windows SQL Server 2014

14. Product roadmap summary
Authority Tax
Roadmap
2016
2017
2018
Key Deliverables Q4 Q1 Q2 Q3
Digital
Mobile
Integration
Analytics
Cloud
Automation
Compliance &
Enhancements
Authority Voice
Reports and ARW views
Service Orders and Payments
End of Month Reporting, Improved Screens and Processing

15. Authority Utility Feature Description Automation
Execute events based on certain criteria. Payment made, etc…
End of Month Reporting
Area to run reports and statistics to aid in end of month process
Reporting
Continue to improve reporting and add new ARW views
Authority Voice
Integration to allow phone lists to be created directly in Authority Utility
Consolidated Billing
Improve process of sending consolidated bills

16. Authority Utility Feature Description Email Bills
Ability to resend failed s
Penalty Bills
Improve process of sending penalty bills
Smart Grids
Continue to change old grids to new smart grids
Advance Payment
Improve options and screen
Enhancement Requests
Please send in your ideas

17. Questions/Requests

18. Thank you!
We’re glad you were here and hope this session had value for you. If you have any questions, please contact us using the methods below:
Glen August
Phone: