1. Comms Clinic for Outbound Team

2. To help improve the agents’ understanding and address their opportunities on their common errors below from the Comprehensive English Grammar Training Assessment Exam:
Simple Present
Simple Future
Future Perfect
Prepositions

3. Simple Present Tense
The Simple Present is a form of the verb that shows the action takes place in the present.
For example: Lisa dances every day.
Here are the different usages of this tense:
Repeating actions or habits
They go to work every day
Facts or things which are true at all times
The earth revolves around the sun.
Conditions (not actions) taking place at this moment
He loves his wife.

4. Let’s practice Simple Present Tense!
Jane (not/drink) ____________________ tea very often.
What time (the banks/open) ____________________ in Britain?
Where (John/come) ____________________ from?
It (take) _____________________ me an hour to get to work.
She (not/wake) ____________________ up early on Sundays.
The earth (turn) __________ around the sun.
The sun (rise) _________ in the east.
Vegetarians (not/eat) ___________________ meat.
A liar is someone who (not/tell) _____________________ the truth.
A novelist (write) _________ novels.
does not drink
do the banks open
does John come
takes
does not wake
turns
rises
do not eat
does not tell
writes

5. Simple Future Tense
The Simple Future is a form of the verb that shows the action will take place in the future.
For example: Lisa will dance tomorrow.
Here are the different usages of this tense:
Future actions or future states (not plans)
The drink will chill soon.
Promises or intentions
I will clean my room later.

6. Let’s practice Simple Future Tense!
We (do) __________ this together.
Next year (be) __________ very exciting.
People (invent) __________ new things.
I (be) ____________ in Rome next week.
John (be) _________ very pleased.
Wait, I (do) _________ this.
We (catch) _________ him.
They (probably finish) ___________________ tomorrow.
You (find) __________ your bag.
Bonnie (like) __________ you.
will do
will be
will invent
will be
will be
will do
will catch
will probably finish
will find
will like

7. Future Perfect Tense
The Future Perfect is a form of the verb that shows the action will be complete before some time in the future.
For example: Lisa will have danced tomorrow by 9 o'clock.
Here are the different usages of this tense:
An action that will happen before another action in the future
He will have prepared by the time he leaves the house.
An action that will happen before a specific time in the future
He will have returned home by 6 o'clock.
A state that will continue up to some time in the future
He will have worked for us for 10 years next August.

8. Let’s practice Future Perfect Tense!
_____________________ (you/do) everything by seven?
We (not/eat) ___________________ before we come, so we'll be hungry.
_____________________ (he/finish) his exams when we go on holiday?
_____________________ (we/arrive) by the time it gets dark?
How long (you/know) __________________ your boyfriend when you get married?
He (not/complete) ______________________ the project by July.
I (not/finish) _______________________ the essay by the weekend.
Why (she/finish) _______________________ the cleaning by six?
How long (you/be) ____________________ in this company when you retire?
They (not/go) ___________________ at six.
Will you have done
will not have eaten
Will he have finished
Will we have arrived
will you have known
will not have completed
will not have finished
will she have finished
will you have been
will not have gone

9. Prepositions “at” “in” “on” PREPOSITIONS Prepositions of TIME
Prepositions of PLACE
“at”
for a PRECISE TIME
Example: “I have a meeting at 9am.”
for a POINT
shows an exact position
Example: “She's waiting at the entrance.”
“in”
for MONTHS, YEARS, CENTURIES and LONG PERIODS
Example: “In England, it often snows in December.”
for an ENCLOSED SPACE
when something is inside something
Example: “I have a candy in my pocket.”
“on”
for DAYS and DATES
Example: “Do you work on Mondays?”
for a SURFACE
when one thing is attached to or touching something
Example: “The books are on the table.”

10. Let’s practice Prepositions of Place!
She's waiting _____ the entrance.
He's sitting on his chair _____ his desk.
Jane is waiting for you _____ the bus stop.
I have a meeting _____ New York.
I left my wallet _____ the taxi.
Look _____ the sky!
A beautiful poster is placed _____ the wall.
I am _____ a bus right now.
My best friend is _____ the radio.
What is _____ the menu? at at at in in in on on on on

11. Let’s practice Prepositions of Time!
Let’s meet _____ 3 o'clock.
My father likes to sleep _____ noon.
The shop closes _____ midnight.
In England, it often snows _____ December.
Do you think we will go to Jupiter _____ the future?
There should be a lot of progress _____ the next century.
Do you work _____ Mondays?
Her birthday is _____ November 20.
Where will you be ____ New Year's Day?
Everyone is invited _____ my birthday. at at at in in in on on on on

12. Thank you!