1. Group Support System Chapter 14
Decision making
Communication
Colruyt case
Decision making is in part supported by ISID
GSS combines decision making and communication

2. Group Support System
GSS

3. Group Support System Groups have memberships: Group Types: Interaction
Hierarchy
Group Types:
Authority groups
Interdepartmental groups
Project team
Task force

4. Group Support System Group types: (...contd.) Committee Peer groups
Open groups

5. Group Support System Teams The new organization is team based
Teams should be innovative
Teams consist of knowledge workers
Departments set procedures and standards
Teams solve problems - work in projects

6. Group Support System Teams Doradea case Availability of experts
Consulting assignment
Consultants bid on the entire assignment or parts thereof

7. Group Support System GSS Colruyt ISID Build using E-mail
Have frequent communications
Adapt to change
Assign a team member to take charge
GSS to fit the culture
Colruyt ISID

8. Group Support System Assignment II Choose one of the following
Critically analyze an article on DSS
Critically analyze an article on GSS
Critically analyze an article on Modeling
Critically analyze an article on Decision making
Critically analyze an article on building a DSS
Find, describe, analyze a particular DSS generator