1. Engaging With Geographically Dispersed Employees
JULIA FULLER, VP ENVIRONMENT HEALTH & SAFETY
11 OCTOBER 2010

2. BIOGRAPHY Joined Reuters 1988 ACCA Reuters Foundation (www.trust.org)
Global Head of Corporate Responsibility
VP Environment Health & Safety
Global Team of 8 reports
E, H&S, IM

3. TODAY’S TALK
Our people can be our greatest environmental ambassadors and change agents
But harnessing their enthusiasm is not without its challenges
Yet it also presents a number of opportunities!
I will cover those in the next 30 mins or so, breaking my session mid way for Qs
Philippa will be collating your questions as they come in so please keep them flowing.
If you’re thinking of a Q, then someone else is probably thinking the same, so ask away.

4. Green Teams – established 2005
Harnessing staff enthusiasm
Licence to take time out to think and act
First step of our green journey
Global model which is scalable and portable
Now network of 75 teams across our 550 locations and 100+ countries
Cross business collaboration – busy benefit as well as environmental benefit

5. Engaging With Geographically Dispersed Employees
But how do you keep Green Teams “on track” especially when they work all over the world? Our strategy for effective networks includes:
Information Toolkit
Branding
Themes but no central goals or targets set down
Quarterly feedback
Executive newsletters
Staff suggestion box
Technology – Conference calls, WebEx, Website

7. Engaging With Geographically Dispersed Employees
But how do you keep Green Teams “on track” especially when they work all over the world? Our Teams are structured as follows:
Organised by building, city or state
Regional Co-ordinator
Central (corporate) control
Buddies
Introduction to business contacts
Annual whole-world event

8. Engaging With Geographically Dispersed Employees
How do you make sure that they are working on initiatives that are aligned to your strategic environmental targets?
We don’t direct their initiatives
Very light touch, staff driven
Make it relevant to the office/country

9. Engaging With Geographically Dispersed Employees
What can happen if they go off at a tangent?
Newsletter to share and guide
Central feedback to mentor and motivate
Personal phone call
But before I go on……..

10. REUTERS/Ali Jarekji

11. Engaging With Geographically Dispersed Employees
Without boundaries and guidance, too much enthusiasm can be just as damaging as apathy
Blockers, dead-ends
Lack of enthusiasm develops
Drop out

12. Engaging With Geographically Dispersed Employees
How can staff Green Teams be structured to gain the greatest impact through linking with the business in their building or region?
This is where the business links are so valuable
Facilities Management
Data Centres
Maintenance & Engineering
Sourcing
Introduction made via regional Facilities Manager
Gives “licence” to engage
Link to personal objectives
Follow up with personal introduction Team by Team
Giving examples of what works – make it relevant
Position the business as “enablers of change”

13. Successes South Africa (Cape Town) Dubai Paris Athens Poland
Geneva & Baar
London
Iberia

18. Other tips Encourage each Team to find a local Executive sponsor
Keep communicating with the Teams

19. REUTERS/Carlos Barria