1. TNQ101-10

2. Microsoft Exchange Server® 2000: Microsoft Outlook® Web Access
John Gardner Cyberstreams, Inc. Portland, Oregon

3. Session Prerequisites
This session assumes that you have:
Basic understanding of Microsoft Outlook 9x/2000 client
Familiarity with Outlook Web Access 5.5
This is a level 100 session

4. What You Will Learn Today
How to setup Outlook Web Access 2000
How to logon to Outlook Web Access
How to use Outlook Web Access , calendar, contacts, and public folders

5. Session Agenda Setting up Outlook Web Access
Demo 1: Setting up OWA users with Exchange Task Wizard
Mailbox logon and Web browser interface
Demo 2: Mailbox logon and named URLs
, contacts, and calendaring
Demo 3: Utilizing OWA
OWA 2000 versus Outlook 2000 Client
Demo 4: Limitations of OWA 2000 versus Outlook 2000 Client
Public folders
Demo 5: Public folder access and creation

6. What Is Outlook Web Access 2000?
Definition- Outlook Web Access provides a secure environment for users to access Exchange 2000 data by using an Internet browser

7. Setting Up Outlook Web Access 2000
OWA Server 2000 setup
User Mailbox setup
Active Directory
Exchange Task Wizard
Internet Explorer 5.0 setup

8. Demo 1: Setting Up OWA Users With Exchange Task Wizard

9. Discussion

10. Pop Quiz
What Windows 2000 Server administrative service is opened to add a new mailbox?
Active Directory users and computers
What is the name of the wizard used to setup a new mailbox?
Exchange Task Wizard
Name another option displayed besides “create mailbox” when running the wizard?
Establish addresses, enable instant messaging (or possibly delete mailbox)

11. http://<Outlook Web Access server name>/exchange/<mailbox>
Mailbox Logon Diagram
User Is Authenticated
Active Directory-based Domain Controller
Outlook Web Access Server
Web Browser
Web Access server name>/exchange/<mailbox>
Mailbox Location Is Queried
Default Page Returned
for Mailbox 1 2 4 3

12. Mailbox Logon Domain Logon and OWA URL OWA URL without Domain Logon
server name>/exchange/
OWA URL without Domain Logon
server name>/exchange/<mailbox>

13. Client Authentication
Domain
Domain
Controller
Request
Internet Information Server
Client

14. Outlook Web Access Web Browser Interface
Internet Explorer recommended browser
Communication between OWA 2000 Server and Internet Explorer 5.0
OWA 2000 browser logout

15. Demo 2: Mailbox Logon And Named URLs

16. Discussion

17. Pop Quiz (Fill in the blank)
What is the URL to logon to OWA if a user is logged on to the domain on a Windows client machine?
server name>/________/
server name>/exchange/
What is the URL to logon to OWA if a user is not logged on to the domain?
server name>/________/_______
server name>/exchange/<mailbox>

18. Outlook Items Supported By OWA
Contacts
Calendaring
Creating Outlook folders

19. Demo 3: Utilizing OWA OWA miscellaneous features Utilizing e-mail
Multimedia s
Calendaring and contacts

20. Discussion

21. Pop Quiz
Name a feature of OWA 2000 not offered in OWA 5.5? (Need 1-2 volunteers to answer)
Preview-pane, 2-pane view, drag and drop
What format are OWA s created in:
Outlook rich-text format
Plain text
HTML
Answer- C
What is the main difference between calendaring in OWA 5.5 and OWA 2000?
OWA 5.5 did not support scheduling meetings with attendees but OWA 2000 does

22. Why OWA 2000 Is Not A Replacement For Outlook 2000
OWA has limitations
OWA was designed for roaming or RAS users

23. Limitations Of OWA 2000 Versus Outlook 2000
Supports , Calendar, and Contact Items
Supports All Outlook items
Supports Creation of Outlook Folders NA
Outlook Item List Views
Message Flags and Inbox Rules
Offline Use
Collaboration Applications
PDAs, Datalink watches or other external devices

24. Demo 4: Limitations Of OWA 2000 Versus Outlook Client

25. Discussion

26. Pop Quiz OWA was designed for what kind of users?
RAS and roaming users
List two limitations of OWA 2000 versus Outlook 2000 client:
Offline Folder use, Message Flags, Calendar Appointment list views, Forms…

27. Public Folders
Public Folder items and folders
Public Folder access

28. Demo 5: Public Folder Access And Creation

29. Final Discussion

30. Final Pop Quiz Public Folders offer what Outlook features?
Calendaring and contacts
Who was OWA designed for?
RAS or roaming users
Name a new feature in OWA 2000 that was not offered in OWA 5.5?
Inviting attendees to meetings, multimedia message, preview pane…

31. Tips And Tricks
You can drag and drop personal contacts item into a public contacts folder
Task items created in Outlook 2000 Client can be viewed through OWA 2000

32. Session Summary Mailbox setup and logon OWA features
OWA 2000 versus Outlook 2000 Client
Public Folders

33. For More Information Refer to the TechNet Web site at MOC Courses
MOC Courses
Deploying Exchange 2000 Outlook Web Access
Exchange Server 2000’s Help File on Outlook Web Access

34. Session Credits Author: Jon Gardiner Producer/Editor: Andy Boyd
Cyberstreams (Portland Region)
Producer/Editor: Andy Boyd
Thanks to Microsoft Technical Field personnel who reviewed this session:
Paul Wilcox, Cyberstreams (Portland Branch)

35. Optional Level 200 Information
The slides following are optional OWA Deployment slides

36. OWA Deployment Network security and firewalls Active Directory-based
Domain Controller
Back-End
Exchange Servers
Front-End
Server
Web
Browser
Firewall Between Web Browser and Front-End Server
Firewall Between Front-End and Back-End Exchange Servers

37. OWA Deployment Scaling front-end servers
Planning back-end server capacity
DNS
HTTP
mail.nwtraders.msft
Browser
Outlook Web Access
Front-End Servers
Back-End Servers