1. ME 59700 Fall 2014 Introduction to Systems Engineering
Session 28
Dr. Dan C. Surber, ESEP
© Copyright 2013

2. Lecture Topics People, Methods, Tools, & Environment (PMTE)
Integrated Product & Process Development Systems (IPPDS)
Integrated Product Teams (IPT)
Capability Maturity Model-Integrated (CMMI)

3. PMTE People Methods Tools Environment
Training is part of annual operating plan
Career management supported/encouraged
Methods
Stability of policy, processes, procedures
Mentoring & coaching are part of the culture
Tools
A few, but EVERYONE is capable
Knowledge, skills & abilities are ENABLED by tools
Environment
Friendly but challenging
Be a “member” & a “contributor” (not “center” & “consumer”)
Challenges are available; Failure is OK; Learn from mistakes

4. People: Selection & Training
Knowledge, Skills, & Abilities (KSA)
Experience & Diversity of Backgrounds
Multi-disciplinary teams
Able to work in teams or alone
Leaders who can also follow
Make decisions: facts & data based
Integrity, honesty, fearless

5. IPPDS What is integrated? Published Processes Product Development
Engineering (SE, SW, HW, Test, Logistics)
Supply Chain
Manufacturing
Program Management
Published Processes
Command media
Concurrent engineering
Product Development
Design review structure
Phase gate review structure
Entry & Exit criteria
Team ownership of cost & schedule
Manage “inventory”, LEAD people
Accountability
Top down
Open & honest communication (early notification of issues, risks, failures)
Wheelwright & Clark, REVOLUTIONIZING PRODUCT DEVELOPMENT, Heavy weight teams, medium weight teams, light weight teams.

6. IPTs Clear lines of responsibility, scope, authority
Ownership of the product
Cost
Schedule
Technical
Risk
Nesting is OK, but INTERFACES must be CLEAR
Interfaces need OWNERS
Interfaces are like Ogres (who are like onions)
How are people resourced to IPTs, projects, functions?
“light weight” teams (just for life of the project duration)
“functional” home allocates people to projects & teams
“heavy weight” teams (own the people & their development)

7. Process Capability/Maturity
5 Levels
(focus is on Software, Systems Eng, SCM)
Everyone starts at Level 1 (Chaotic)
18-36 months to progress to next level
Assessments determine progression through levels
An assessment can cost $250K to $1M
Reviewed/renewed every 3 years
“Say what you will do, DO what you say, Have EVIDENCE that you DID what you said.”
Gather metrics and apply continuous improvement
LEARN
IMPROVE, by increments
Other Engineering Disciplines & Manufacturing need to be included
The organization is a VALUE STREAM
If you touch the product without ADDING value, that’s WASTE
CMM-I; ISO-9001; GRCSE on line; other standards (15288, 12220, 632)

8. Culture Changes Needs a champion – must have vision Long view
Patience; accept less than perfect
Aggressive changes are fast – if your life is threatened
Slower change allows assimilation of learning
SEE DEMING!