1. Next Generation Health Checks
Javier Vanoli, Best Practices and Innovation
July 2017

2. Agenda Introduction to EPM Health Checks Lessons Learnt
Benefits of using a RPA Tool and Framework
New Design
Implementation Plan
Pilot and Demo
Q&A
Agenda

3. Introduction to EPM Health Checks

4. Introduction to EPM Health Checks
History
Development started in July 2015
Went live with 6 daily Health Checks on Oct, 2015
Currently running more than 20 Health Checks daily
Foundation Software
Code:
1000+ lines of code, 3 different versions, 1 main program, 20 check verbs, 10 function libraries.
Programing Languages:
95% AutoHotKey; 5% Python.
Infrastructure:
30+ Virtual Machines (one per customer and environment) running in one Proxmox Hypervisor
Orchestrator:
OEM launching a custom Python Script that triggers the VM startup.
Automation Abilities
Image recognition
Mouse and Keyboard emulation
Launch Windows programs
Output Results
Statistics on CSV
HTML and PDF Report
status with summary information
Integration
OTRS tickets (via )
OEM reporting (via CSV file)
Talk

5. Lessons Learnt

6. Lessons Learnt Positive
Reduced man time to zero on the customers point of view (see negative)
Accurate results than can monitored and compared with previous executions
Checks described in natural language (DSL)
Ability to run scheduled or on-demand.
Negative
More than zero man-time required to maintain the system running as usual: check false positives, audit results, etc.
Takes too much time (one week) to prepare new customers health checks
Poor error catching implementation 
False negative errors produced by
software bugs (AutoHotKey)
poor network connections 
under provisioned VMs  
over provisioned hypervisor
poor I/O response on the VMs
AutoHotKey is a very poor language to be able to built a more complex program.

7. Benefits of using a RPA Tool

8. Benefits of using a RPA Tool

9. New Design

10. Two-column layout Infrastructure (outside the VM)
3 Clustered Hypervisors (Proxmox)
CPU: 12-core Xeon; RAM: 32 GB
HDD: 2TB on Raid 1 (2 x
Clustered filesystem: Ceph / GlusterFS
Capacity: 100 sleeping VMs / 24 live (concurrently)
One VM per customer
Each VM is tailored to match the customer end-users environment.
UiPath Community Edition installed on each VM.
Bootstrap script on the VMs
Download latest project files: git clone/pull
AutoHotKey script to: Launch UiPath and start the Health Check
Automation Engine (inside the VM)
Starts the Main Process
Read JSON file

11. Implementation Plan

12. Two-column layout

13. Pilot and Demo

14. Two-column layout

16. Two-column layout

17. Two-column lists
Title
Title
Title

18. Three-column layout

19. Four-quadrant layout

21. Sample table Title Company A Company B Company C Company D
Title – Left-aligned
Left-aligned text xx
Stock 2
Stock 3

22. Sample contact information
Type Your Name
Title
+XX XXX XXX XXXX | o
+XX XXX XXX XXXX | m