1. The WSSR is the first contact for members wanting information or help.
Welcome
This presentation is to help you understand the role of a Welfare Society Station Rep (WSSR) within the NZ Firefighters Welfare Society.
We hope that at the end of this presentation you will have a better understanding of a WSSR role.
The WSSR is the first contact for members wanting information or help.

2. The New Zealand Firefighters Welfare Society
is here to look after its members and their families.
We are an organization run by Firefighters for Firefighters.
The WSSR is there to give support to members and their families in times of need.
“firefighters helping firefighters”
awhi atu awhi mai

3. Reimbursement of cost to a WSSR
The NZ Firefighters Welfare Society ask Welfare Society Station Reps (WSSR) only for their time.
The Society will reimburse any cost incurred by a WSSR.
You will need to keep receipts, fill out a expenses claim form add receipts and send to office for reimbursement.

4. Appointment of a Welfare Society Station Rep WSSR
A WSSR is appointed either by a Regional Rep or the Chairman of the Society or is chosen by members of that brigade to be their WSSR.
Once appointed the WSSR is the main contact between the Welfare Society office, Regional Reps and Welfare Society members.
The Society asks WSSR for their time ONLY.
Any cost accrued by the WSSR will be reimbursed by the Society. (Expense Claim Forms & Receipts)

5. Board Policy - 7 WSSR Responsibilities
Welfare Society Station Representatives
a) should visit members, members spouses/partners and children within their District who are entitled to a visit, as laid down in the Welfare Society's Rules and Board policy.
b) shall attend all meetings of the Fire District/Brigade and or station.
c) should liaise with and report to their Regional Representative on all matters of concern.

6. Board Policy - 7 WSSR Responsibilities
d) should liaise with the CFO/Area Managers and other parties in connection with the welfare of members of the Welfare Society.
assist in the promotion, education and development of the Welfare Society within their Fire District/Brigade or station.
f) should ensure that all Welfare Society notices, newsletters, promotional material etc are displayed to be seen by all members and members of FENZ within their district.
g) should ensure that all members and non-members within their district are aware of the available benefits.

7. Board Policy - 7 WSSR Responsibilities
h) should ensure that all operations are carried out in accordance with the provisions of the second schedule as per the Rule book and Station Information Folder. i) should endeavour to answer enquiries from members before requesting help from the office or their Regional Representative. (station folders should be referred to) j) may call district meetings as required.

8. Promotion of the Society
A WSSR is expected to promote the benefits of belonging to the Welfare Society to their brigade members, and to look after the needs of Welfare Society members & families.
Some WSSR may be asked to become an Area WSSR.
The AWSSR will be asked to look after and help WSSR within an area, and help promote the Society at specific fire stations within a area.

9. Board policy Area WSSR
3 Area Welfare Society Station Representative (AWSSR)
a) The Chairman and or a Regional Rep/Board member may appoint an area WSSR in areas that they think would profit from such an appointment.
b) The Area WSSR will have specific fire station/brigades assigned to them to look after and to help the WSSR at those stations or brigades.
c) The Area WSSR should arrange promotional visits to the assigned station or brigades at less once a year and as required.
d) The Area WSSR responsibilities, apart from the above, will be those as set down in board policy under WSSR responsibilities.

10. Firefighters are good at protecting their community.
WSSR
Welfare Society Station Reps look after the needs of members and their families, ensuring that members know of the benefits that the Society offers.
Firefighters are good at protecting their community.
The Welfare Society will help support you and your family in their times of need.

11. Who can apply for membership to the Society?
Membership is open to:
Members of Volunteer Brigades
Employees of FENZ
Members of the Rural Firefighters
Airport Crash Fire Service Employees
Employees of the Society
Employees of the UFBA
Persons who have retired or left the NZ Fire Service/FENZ. (you can remain a member of the Society as long as you pay your contributions)

12. Who can apply for membership to the Society?
Membership is open to:
A members Child, upon reaching the age of 19 years
Appointed Office Holders of the Society
Member of an Ambulance Service within NZ – Paid or Voluntary
Members and employees of the N.Z Firefighters Credit Union.
Employees of the Firefighters Union
Employees of EMQUAL
Any other person as approved by the Welfare Board

13. List of Benefits of Memberships
Available on our Website & in the station folder
Funeral Benefits – up to age 65 – Adult $3000 – Child $1000
Holiday/ Convalescent Homes - $75 a night
Gift Baskets –Sickness at home or in hospital
Discretionary loans and Grants – $500
Ambulance Assistance Benefit – $500 pa
Home Visit – from WSSR
In Hospital Visits – from WSSR
In Hospital TV rental – where available

14. List of Benefits of Memberships
Available on our Website & in the station folder
Corrective Lens Benefit – First pair $150 - $300 pa
Hearing Aid Benefit – $500 pa
Birth of Child Benefit - $100 per new born
Disaster Fund
Also Assistance with the following costs
Travel costs for out of town Medical Visits
30¢ per km - $150 per claim - $300 pa
Hospital Parking - $150 pa
Home Help - temporarily incapacitated - at $30 per day - $300 pa
Counselling - $250 pa
Adoption - up to $250 per claim - $500 pa
Mobility Aid - $300 a year

15. Healthcare 99 (A Mutual Fund – This is NOT an insurance)
More information on Website & in the Station folder
(A Mutual Fund – This is NOT an insurance)
One of the main advantages of being a member of the Welfare Society means you can apply to Join Healthcare there are four options:
Option A - Covers In and Out of Hospital costs
Option A1 - pays 75% of Option A
Option B In - Hospital costs only
Option B1 - pays 75% of Option B
The Board of the Society are the Trustee of the fund,
Aon is the Claim Manager.

16. Healthcare 99
Effective Oct 2017

17. Holiday/Convalescent Homes
Members have the opportunity to rent one of our Holiday homes for $75 per night. The homes are used also for Convalescing for members & their families. They sleep up to 8 persons.
There are Seven Holiday/Convalescent homes from which to choose.
1 each in Whangamta, Taupo, kapiti, Hanmer, Nelson and 2 in Queenstown
The Firefighters Welfare has a reciprocal agreement with the NZ Army and the NZ Police Welfare.
It also has some agreements with some Holiday resorts in Australia.

18. Holiday/Convalescent Homes
Taupo
Hanmer
Kapiti
Nelson
Whangamata
Queenstown x 2

19. Optional Insurance Benefits
The Welfare Society also offers
Optional Insurance Benefits
Members of the Welfare Societyhave the choice of optional insurance benefits and these include:
Domestic Insurance
(House, Contents, Car & Boat)
Income Protection
Trauma Insurance
Life Insurance
Members must state that they are members of the
NZ Firefighters Welfare Society.
Contact Aon

20. Frequently Asked Questions
Q: Who owns the Welfare Society?
A: Members own the Welfare Society.
Q: Who Can join the Society?
A: Anyone who has a close association With the FENZ and is approved as a Member by the Board.
Q: How much does it cost?
A: Only $4.00 per week.
Q: How do I pay?
A: Either Annually, monthly or fortnightly In advance by direct debit, cheque or through the FENZ Payroll.

21. Frequently Asked Questions
Q: How much is the Funeral Benefit?
A: $3000 for the member or spouse, $1000 for each child.
Q: What happens when I turn 65, can I remain a member of the Welfare Society?
A: YES when you reach the age of 65 you only pay half the contribution and the Funeral Benefit ceases.
Q: What happens if I decide to leave FENZ?
A: Once you become a member you can retain membership as long as you wish.

22. Frequently Asked Questions
Q: Who Owns Healthcare 99?
A: Its members, it is run as a Mutual Trust.
Fund – NOT an Insurance Scheme.
Q: What do I need to take with me when I use the holiday homes?
A: Food, Linen and toiletries.
Q: By paying $4.00 per week will my family enjoy the benefits as outlined?
A: Yes.

23. Frequently Asked Questions
Q: Do I have to be a member to join the optional schemes?
A: Yes.
Q: What happens when my children get older?
A: When your children reach 19, they can apply to become members themselves and get full member Benefits.
Q: If I die will my family be looked after?
A: Yes, your family will have 12 months free membership from the date of the last payment received from you. They can then join themselves.

24. Website & Forms
Most forms can be found on our website on
Membership Application Form
Healthcare 99 Membership Application Form
Direct Debit Form
Expenses Claim Form – Office holders only
Members Welfare Society BA1 Claim Form
Healthcare 99 Members Claim form

25. Station Information Folder
You can view or down load the information folder from our Website.
You may wish to down load this folder and put it somewhere on your station or keep it somewhere for a quick reference.
The folder has most of the information that you should need for normal day to day activities, if you need further help contact the office on:
Free Phone 0800 OK FIRE

26. For information or to Download Forms 0800-65-6473 – 0800 OK FIRE
Visit
Or Contact the office
– 0800 OK FIRE

27. Contact Details Office Hours 0900 hours to 1500 hours
Free Phone – 0800 OK FIRE
Free Fax
Website
Postal Private Bag 31999
Lower Hutt 5040
Physical Percy Cameron Street Level One
Avalon Film and TV Studios
As you can see, there are a number of ways that you can get information or help about the Society.

28. “firefighters helping firefighters”
The Board thanks you
for your patience during this presentation.
as you can see a WSSR is a very important person and the Board of the Society would like to thank you for putting yourself forward for this position.
“firefighters helping firefighters”
awhi atu awhi mai