1. Integrated Care & Support Service within Extra Care Housing Market Engagement Event
10th July 2015
Gareth O’Rourke Strategic Manager
Vicky Chipchase, Senior Commissioning Officer

2. Extra Care Housing (ECH)
Specialist housing for adults with health and social care needs
22 schemes in Somerset
SCC currently commissions care and support services
SCC does not commission the housing element of ECH

3. Somerset ECH schemes
Provider Name
Scheme Name
Town / Location
Scheme Capacity
Local District Authority
Aster
Bovemoor Extra Care
Street 38
Mendip
Sheldon Drive
Wells 29
Keyford Heights
Frome 36
Pullen Court
Shepton Mallet 49
Homes in Sedgemoor
Elizabeth Court
Burnham On Sea 42
Sedgemoor
Gibb House
Bridgwater 24
Hilda Coles House 30
Yarlington
Bearley House Martock
Martock 23
South Somerset
Bowhayes Lodge
Crewkerne
Common Road, Wincanton
Wincanton 25
Laburnum Drive Somerton
Somerton 31
Malmesbury Court Yeovil
Yeovil 33
Muchelney House Ilminster
Ilminster 32
Park Lodge 21
Pearson House 35
Snowdon House
Chard
St Gildas
Sanctuary
Elizabeth House
Taunton 26
Taunton Deane
Kilkenny Court 44
Lodge Close, Wellington
Wellington
Magna West Somerset
Ingrams Meadow
Watchet
West Somerset
Silvermead
Alcombe, Minehead

4. Extra Care Housing 720 mostly single households
Approx 99% have support needs
Housing related support (HRS)
Approx 50% assessed care needs
Approx 10% of those privately purchase their own care

5. Extra Care Housing
Care & Support service in region of £2.4m Assessed care packages in region of £1.3M

6. Involvement and Consultation
2 stage process
Involvement September – October 2014
Consultation February – March 2015

7. Involvement & Consultation results
Through this exercise tenants told us:
They feel safe as part of community
24/7 support promotes independence
They like to see a friendly face
They like taking part in activities and being with others

8. Involvement and consultation results
Tenants also told us they want:
A more seamless service - no differentiation between care and support
Consistency of staff
Help when I need it
One person in charge

9. Components of the new service
Integrated care and support service
Designated teams
24 hour response
In agreement with current Housing Provider

10. Cabinet Report 3 June 2015 Cabinet Report 3 June 2015
“better integration of all components of care and support by a single on-site team with one manager in overall charge”

11. Workshop 1 Summary so far Group discussions on tables 10.00 – 10.30
Feedback – 11.00

12. Workshop 1
For example:
The Housing Provider is responsible for the delivery of the integrated care and support service
The Housing Provider sub contracts with a Care Provider to provide the care
The Housing Provider sub contracts with a Care Provider to provide the whole integrated service
On your tables discuss these models and ideas of other potential models

13. Workshop 2 – 24 hour service
Current model
Member of staff on site 24 hour who sleeps in and can be woken to respond in an emergency to deliver incidental care
Current teams are unable to react during the day to incidental care

14. Workshop 2 – 24 hour service
Future model
How could this service be delivered more efficiently in the future?
11.15 – Discussion
11.45 – Feedback

15. Next steps
Output of this event used to finalise tender pack and service specification
Procurement to run in Autumn
Pre Tender event prior to the launch of procurement process
Award contracts in May 2016 to start in October 2016
Caroline Adams, Corporate Procurement Manager
Sarah Broomfield, Procurement Officer

16. Evaluation
Thank you
Please can you complete the evaluation form