1. Basic Listening Sequence
Using these skills for assessment

2. Questions and the 8 Major Issues
Questions help begin the interview.
Open questions help elaborate and enrich.
Questions bring out specific info about the client’s world.
Questions are critical to assessment-content and focus of interview.
The first word matters-pg. 103.

3. 8 Issues, continued Potential problems
Bombardment, grilling, interrogation.
Multiple questions, or piling on.
Questions as statements-leading.
Use of “why.”
Cross-cultural meaning of questions.
Using questions for strengths assessment.

4. Solution Focused Approach
Presuppositional questions
Focus on exceptions to the problem
The Miracle Question