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Published byDoreen O’Connor’ Modified over 6 years ago
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Effective Talent Management-Do You Really Know Your Team?
Richard Davis, SPHR, SHRM-SCP HirePowerHR
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Do you know your team? Identifying “A-B-C” Players Core competencies Painless Performance Management
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Everyone has worth and value
Everyone has the potential to do great things Everyone deserves to be treated with respect and dignity
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The “A” Player
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Positive Outlook Permission To Fail Permission To Fail
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Versatile Permission To Fail Permission To Fail
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Adaptable Permission To Fail Permission To Fail
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Reliable Permission To Fail Permission To Fail
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Selfless Permission To Fail Permission To Fail
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Inclusive Permission To Fail Permission To Fail
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Relevant Permission To Fail Permission To Fail
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The “C” Player
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Defensive Permission To Fail Permission To Fail
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Blames others Permission To Fail Permission To Fail
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Protects turf Permission To Fail Permission To Fail
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Makes excuses Permission To Fail Permission To Fail
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Stagnated personal growth
Permission To Fail Permission To Fail
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Know it all Permission To Fail Permission To Fail
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The “B” Player
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B B A C
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Decision Making
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Teamwork
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Work Standards
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Motivation
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Reliability
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Problem Solving
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Adaptability
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Planning and Organizing
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Communication
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Integrity
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Initiative
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Stress Tolerance
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Helping your employees succeed is what it’s all about
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Whose problem is it anyway?
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The 3 Cs: Communication Conditions Consequences
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Most performance problems result from consequences…
Lack of Inappropriate
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Deal with Performance not Attitude
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you can OBSERVE you can CHANGE
Remember: Anything you can OBSERVE you can CHANGE
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Six Step Process Step 1—State What You’ve Observed.
Step 2—Wait for a Response. Step 3—Remind Them of The Goal. Step 4—Ask Them for Their Specific Solution. Step 5—Agree Together on the Best Solution. Step 6—Follow Through
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The “secret sauce” for success
Clearly communicate expectations Provide all the tools, resources, and support needed Communicate often Hold everyone accountable for results Be consistent with consequences Be fair, treat all with respect and dignity, and provide all opportunities for growth
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Questions Comments
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Richard Davis, SPHR, SHRM-SCP HirePowerHR
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