2. About us
I would have about then Turas Nua logo

3. Joint venture Co-operative organisation established in 1980
Specialists in recruitment, farm services, homecare and training
Leading provider of services to help people with complex needs
20 offices across Ireland, employing 2,000 people
Track record of implementing welfare programmes internationally
Over 20,000 customers nationwide
Helped over 250,000 people back into work

4. Delivering JobPath

5. Delivering JobPath

6. Drop in zone with wifi & customer desktops
Office Layout
Training Rooms
1:1 Area
Host Area
Conversation Area
Drop in zone with wifi & customer desktops

7. Our journey so far Commenced in July 2015
Currently Turas Nua have 25,000 Jobpath customers .
Excellent engagement from customers
Better than anticipated sustained job outcomes.
Employing 320 people across 40 locations.

8. Innovation in Delivery
Cloudbased salesforce platform allowing for bolt on tools ( Job Alerts , automated cv builder , MOOC’s , L & D , Quality & Compliance.
“Smart” Open Plan Office environment , Drop in area with Wifi / computers
Diagnostic assessment developed with University of Sheffield
Measured customer journey for those placed in work and those who aren’t.
1 to 1 adviser / customer relationship
Dedicated Employer Services & In Work support team
Employer led routeways for training

9. Turas Nua customer journey
Customer engagement
Customers will be invited to a compulsory welcome meeting with Turas Nua and the DSP
Holistic diagnostic assessment
Turas Nua Personal Adviser will be appointed and will work individually with each customer to conduct an initial assessment
Individual action planning
A ‘Personal Progression Plan’ will be agreed tailored to each customer’s individual needs
Interventions
A range of support services will be made available to the customer
Employability
Skills
Goals and
aspirations
Lifestyle
Health
Attitudes and
behaviours
Job ready
No outcome - portfolio returns to the Department of Social Protection

11. Basic and vocational skills Health conditions
Lifestyle challenges
Personal development
Self management
Thinking and solving problems
Job search
Managing stability
Working together and communicating
Adaptability

12. Current partnership/ subcontracting
Full Time & Part time training
Enterprise & part time vocational training
Advocacy
Financial advice
Counselling / Mental Health
Stop the Clock Training