1. Captioning Live Events T.J. DiGrazia

2. Speech-to-Text Accommodations
Communication Access Real-time Translation (CART)
Text Interpreting – TypeWell and C-Print

3. What is CART? (Communication Access Real-time Translation)
Verbatim: capture 100% of conversation
Accuracy: 96% %
Speed: 225+ WPM
Specially trained court reporter
NCRA certifications: CCP, CRR, CCP
Remote CART (internet)
On-site CART (service provider in room)

4. What is Text Interpreting? TypeWell & C-Print
Abbreviation software used to provide real-time communication access
Regular laptop - no special equipment or keyboard
Meaning-for-meaning
Condenses the language into fewer words
Can be quicker and easier to read than verbatim
Training takes 3 months
Transcriptionist can be on site or remote

5. Side By Side Comparison
CART
TEXT INTERPRETING
We had to do, well, basically an inter-governmental agreement. We also did, we got some money from, I think it was the county, probably, because it was a trails— yes, I think it was county money because it was a trail system. And probably transit funds to cut down on— the theory is, you're cutting down on motorized use by walking, riding bikes, and things. The downside to that is we have to pass all our plans through the county. So it's another level of bureaucracy, you know, and of course it took a little bit longer to finish than had we just gone out on our own.
We had to do an inter-governmental agreement. We also got some money from the county because this was a trail system. And we probably got transit funds because we cut down on motorized use by promoting walking and bike riding.
The downside to this agreement is that we have to pass all our plans through the county. This adds another level of bureaucracy. It took longer to finish the project than if we had just done it on our own.

6. Benefits of Using Remote Speech-to-Text in Classroom
Real-Time Access to Text: 2-3 second delay
Roughly Edited Transcripts: Word document sent within 24 hours or less
Lower per hours cost/No travel expenses/Reduced minimums
Availability: Writers can be located anywhere in United States
Subject Matter Experts: Writer’s experience matched to class content
24-hour Cancellation Policy

7. Technology Requirements: Classroom Setting
Laptop/iPad/Tablet
Internet connection (Ethernet or Wi-Fi)
Skype (VoIP)
Microphone options vary per device
Lapel
Omni-directional

8. Choosing Student Accommodations
Considerations
Student’s preference
ASL First
English First
Cochlear Implant User
Previous Experience
Budgetary Restrictions
Standardized Accommodations
Internal Captioning Program

9. Where Can I Use Captioning?
EVERYWHERE!!!
Classroom
Online Learning Platforms
Adobe Connect
Blackboard Collaborate
Zoom
Webcasts/Webinars
YouTube Live
Campus Presentations
Sporting Events
Graduations

10. Evaluating Real-Time Vendors
Questions to Ask?
Are your writers certified through a national body?
Do you have an internal evaluation process to review quality and ongoing development?
Are the vendor’s services scalable as the needs of the university change?
Does the vendor require a contract or long-term commitment to secure services?
Does the vendor provide training for students and staff?
Does the vendor offer demonstrations at no cost?
What the vendor’s cancellation policy?
Does the vendor provide technical support?
Does the vendor provide different real-time captioning options?

11. Example Error Rates
Accuracy can be calculated by the number of errors and/or omitted words divided by the total number of words in the transcript. Example: 30-minute newscast minus breaks/commercials contains approximately 3,500 words. 100% - 0 Errors 99% - 35 Errors 98% - 70 Errors

12. Attributes of Successful Service
Everyone is Important!
Consumer(s)
Instructor
Participants/Students
Service Provider
Training

13. Questions?

14. www.automaticsync.com | 877-278-7962