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Patient Status at a Glance ( P.S.A.G) White Boards
By: Noreen Galvin, RGN, DipN, Dip HM, BSC(Hons) N.G, March 2017
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Patient Status at a Glance ( PSAG)
What is it ? PSAG ( white Boards)- provides guidance on developing visual patient information strategies or tools which increase communication, patient experience and patient flow The PSAG board is used to display relevant patient info ( using coded agreed symbols and considering confidentiality).....such as consultant & nurse looking after pt./ has physio seen the pt. Etc.. This reduces the need for others to interrupt you ! N.G, March 2017
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Aim: To improve the patient journey, maximise efficiency and capacity.
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Objectives Minimise interruptions for Nurses / Dr’s / AHP’s
Buy in from MDT et al ... ie Nurse, Dr, OT, Physio, Porter Patient status at a glance Clear plan for each patient / progress of interventions Easy / quick communication tool Thus releasing time to care for the patient N.G, March 2017
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Identify working group - Ward CNM’s, - ADON rep, registrar,
Plan :- Identify working group - Ward CNM’s, - ADON rep, registrar, General Mgr-(Damian chair) Project Mgr – ( Noreen) ( other AHP’s once board designed, ie physio, OT, porter ) Source sample board/s - procurement Develop SOP N.G, March 2017
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What Board will look like
Examples N.G, March 2017
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Quality is a journey Not a destination N.G, March 2017
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Demand V Capacity N.G, March 2017
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Q & A N.G, March 2017
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