2. Objectives
Reduction of Implementation and Maintenance Expenditure on SharePoint Ecosystem
Keeping the SharePoint Ecosystem aligned with Modern Technology evolutions to be ahead of competition
Creation of new Frameworks and Solutions resulting into new IPs for the enterprise to help standing tall amongst competitors
Improved Adoption of SharePoint Ecosystem in a systematic way improving Workforce Productivity
Ensuring Best Practices and robust Governance in all corners of the SharePoint Ecosystem following Recommendations and real life Experiences
Optimization of Productivity towards Better Bandwidth Management and Faster GTM in turn helping to increase Market Share

3. Coverage Strategic Guidance Tactical Modelling Operational Excellence
Performance Measurement
Business Case Justification
Automated / Rule based Roadmap Planning
Return of Investment (ROI) Generation
Modern App Strategies
Strategy for Mobility [Native App, Hybrid App, Browser based]
Strategy for Cloud Movement [SaaS with O365, IaaS & PaaS with Azure]
Strategy for Digitalization
Service Catalog based Offerings
Application Rationalization
Automated Operational Guidance
Tools [Frameworks / Micro Solutions] and Reusable Assets [Accelerators / Apps]
End-to-End Governance [Information, IT and Application] Design & Roll Out
Architecture Standardization
Target Operating Model [TOM] Design
Capability Modelling
Standard Operating Procedure [SOP]
KRA Management
Dev-Ops Services
Adoption Planning and Guidance
Communication
Training
Knowledge Exchange
Gamification
SharePoint Maturity Measurement
Evaluation of SharePoint Ecosystem using designated Metrics
Strategy rectification based on Performance

4. Enterprise / Corporate
Model
Workforce
Business Processes
Operations [BAIT]
Technology
Strategy
Governance
Vision
Mission
Performance Measurement
Adoption
Tactical Model
Enterprise / Corporate
Under COE Purview
Outside of COE Purview

5. Operating Tenets Overarching Architectural & Troubleshoot guidance
Strategies around Vision & Mission
Continuous Innovation and Solution Building
Planning and Dynamic Resourcing
Capability Building
Overarching Architectural & Troubleshoot guidance
Ensuring Best Practices in Projects through regular technical audits
Architecture Standardization
Application Rationalization
End-to-End Operational Guidance on SharePoint Implementation
Troubleshooting Assistance through Resource Deployment through Core-Flexi Model
Establishing KEDB for faster Troubleshooting
Business Case Justification through ROI Projection
Roadmap Generation with dependency, priority, availability factors into considerations
Designing and Managing overall Information, IT and Application Governance landscape
Technical Strategies on Mobility, Cloud, Social, Digital, Automation, Predictive model etc.
Performance Measurement & Strategy Rectification
Assistance in strategizing Corporate Initiatives like CSR
Analyzing Market Trends, Analysts’ views, Technology Trends etc.
Planning of appropriate Solutions to build
Solution building execution planning
Building of Framework / Solutions / Apps / Micro-Solutions
Both way handling of Reusable Assets from / to ongoing projects
Maintenance of Open Collaborative Ambience
Virtual Environment Set Up for R&D and Development purposes
Robust Knowledge Exchange Ecosystem
Information System Portal
Technical Training
Technical Certification
Induction Training during Resource Onboarding
Mapping Tactical Steps with Strategic Goals
Program specific Optimal Estimation and related Resource Onboarding
Project wise Resource planning and deployment following Core-Flexi model
Optimization of Effort and Time toward best throughput

6. Critical Success Factor
Compliance of SharePoint Implementations to modern standards like – Digital, SMAC, Automation etc. keeping Applications up-to-date
Standardization of Architectures with proper utilization of available reusable assets for Faster Go-Live
Establishing Factory model through DevOps & SOPs to boost Productivity towards Reduced Cost
Upgrade Skill level of Resources with Advanced Training and Certifications towards Improved Productivity & Service Level
Core-Flexi model based Resourcing to involve optimal bandwidth to execute SharePoint based Programs targeting Reduced Cost
Fostering Innovation to produce IPs to be ahead of competition helping to Increase Market Share
Regular Monitoring and Performance Measurement of SharePoint Ecosystem for Strategy Rectification
Robust Governance & TOM to keep appropriate Relationship with stakeholders & Adoption

7. COE controlled SharePoint Ecosystem
Approach
Tangible COE Plan
COE Scope and KRA Definition
COE Resourcing Planning
[Core and Flexi]
COE Activities & Deliverables Definition
COE Performance Metrics Identification
COE ways of working Definition following C&W culture
COE Roll Out
COE Vision and Mission alignment with same at Enterprise level
COE Member Onboarding
COE Information Management System Provisioning
C&W Stakeholder Briefing
Due Diligence
Detailed Assessment of Existing SharePoint Ecosystem at C&W
COE controlled SharePoint Ecosystem
# Timeframe and Effort for this can be estimated only after knowing C&W expectations in detail

8. + Typical Resource Model Core Resource Roles Flexi Resource Roles
SharePoint Architect
Technical Analyst
Scrum Master
SharePoint Technical Lead
COE SPOC
&
Chief Strategist
SharePoint Senior Developer
User Experience SME
Specialized Senior Tester
SharePoint Senior Developer
Associated Roles
Sponsors & Decision Makers
Collaboration Team
Enterprise Architect
Business SME
Infrastructure & IT Services
*** This resourcing model is a standard one which would be customized based on customer specific needs

9. Differentiators
Existing Close Association with ABB Business and IT Stakeholders enabling HCL team already aware of needs and pains
Value driven COE Output always featuring tangible benefits clearly to business sponsors
Proprietary Tools and Framework driven Approach ensuring perfection, compliance, speed and cost effectiveness
Proven Maturity in building and running COE for HCL itself and customers since years making it robust methodology
Design Thinking, Automation and Transformative Idea guided execution by COE resulting best breed offerings to customers

10. $7 BILLION ENTERPRISE | 109,000 IDEAPRENEURS | 31 COUNTRIES