1. Automating the STI/HIV Testing Service
Richard Boyle
SSSTDI, 28th NOVEMBER 2015

2. HIV Ireland (formerly Dublin AIDS Alliance)
Ireland’s largest HIV/AIDS NGO (1987)
Eccles St, Dublin 7
Prevention, Education and Training
Community Support
Community Testing Service

3. Richard Boyle
Counsellor with HIV Ireland since 1996
Interest in online mental health solutions
Developer of HIV testing automation system

4. STI/HIV Community Testing Service
Drop-in, free, “low threshold”
Two afternoons a month, started 2012
Clinical services provided by St James’s GUIDE Clinic
Pre- & post-test counselling services available
Funded by HSE Social Inclusion Unit
Automation System sponsored by GSK

6. Poster & Booklet

8. hivtesting.ie STI/HIV Community Testing Service
How can we improve the service?

9. Challenge: Streamline Queueing
Get a ticket at door
No name or phone number taken

10. Challenge: Eliminate Paper
Self-register on phone or tablet
hivtesting.ie/register

11. …or register over Wi-Fi

12. Screenshot – waiting room TV

13. Challenge: Waiting Times
Queue available on phone at hivtesting.ie/q

14. hivtesting.ie
What do the nurses do?

15. “Ne-e-ext!”

16. Intelligent form filling
Mobile Number checking

17. …and repeat…

18. Challenge: Streamline Results Delivery
Negative result as important as a positive result!
Automated SMS for negative result
Call log for positive results
Contact details deleted from database after results delivery

19. Challenge: Streamline Results Delivery

20. Challenge: Streamline Results Delivery

21. Negative results sent via SMS
(opt-out option)

22. Challenge: Streamline Results Delivery

23. Challenge: Entertain & Educate
“Test Your Knowledge” Quiz

24. Quiz available over Wi-Fi

25. Auto-Correcting

26. “Test your knowledge” Quiz
Play on phone or tablet
Quantitative and Qualitative questions
We deliver: Key messages
(Auto-correcting)
We receive: Detailed client information
(=> plan future campaigns)

27. Challenge: Get Feedback

28. Exit Poll & Suggestion Box

29. Challenge: Good Management Information
On demand reporting for management & key stake holders

30. Detailed reporting
for management

31. Key Stakeholders:
Overview reporting
“Live View”

32. Challenge: More Testing!
Continue to refine model
Replicate the system in other locations
Pool large data set
Additional languages / quizzes & games
Adaptation for rapid-testing service

33. Community Testing Service
Thanks!