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EDIfly Monitoring Guide for Level 1 Service Desk

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Presentation on theme: "EDIfly Monitoring Guide for Level 1 Service Desk"— Presentation transcript:

1 EDIfly Monitoring Guide for Level 1 Service Desk
Project Management Team PT. JTI Mandiri August 2015

2 Agenda Overview TypeB Community IATA TypeB Format GA EDIfly Topology
EDIServer Configuration Checklist Common Problem Q&A

3 Overview – Historical Development
The airline industry began using teletypewriter technology in the early 1920s using radio stations located at 10 airfields in the United States. The US Post Office and other US government agencies used these radio stations for transmitting telegraph messages. It was during this period that the first federal teletypewriter system was introduced in the United States to allow weather and flight information to be exchanged between air traffic facilities. While the use of physical teletypes is almost extinct, the message formats and switching concepts remain similar. In 1929, Aeronautical Radio Incorporated (ARINC) was formed to manage radio frequencies and license allocation in the United States, as well as to support the radio stations that were used by the emerging airlines, a role ARINC still fulfils today. ARINC is a private company originally owned by many of the world's airlines including; American Airlines, Continental Airlines, British Airways, Air France, and SAS although it is now owned by Rockwell Collins. In 1949, the Société Internationale de Télécommunication Aeronautique (SITA) was formed as a cooperative by 11 airlines: Air France, KLM, Sabena, Swissair, TWA, British European Airways, British Overseas Airways Corporation, British South American Airways, Swedish A. B. Aerotransport, Danish Det Danske Luftfartselskab A/S, and Norwegian Det Norske Luftfartselskap. Their aim was to enable airlines to be able to use the existing communications facilities in the most efficient manner.

4 Overview – Historical Development
Morse code was the general means of relaying information between air communications stations prior to World War II. Generally, it was only necessary to relay a message between one or two stations. After World War II, there was an increase in the number of commercial aircraft operating, and these aircraft were capable of flying greater distances than in the past. As a result, the Aeronautical Fixed Telecommunications Network (AFTN) was implemented worldwide as a means of relaying the air traffic communications, sometimes through the use of radioteletype which had become common among military forces in the 1940s. Today, the airline industry continues to use teletypewriter messages over ARINC, SITA or AFTN networks as a medium for communicating via messages. Most teletypewriter messages are machine-generated by automatic processes. IATA standardised teletype message formats throughout the airline industry.

5 Overview – Historical Development
Recently there have been initiatives in the industry to tackle the high cost of the existing Type B network by deploying secured peer-to-peer solutions, e.g. EDIfly, developed by Innovative Software SARL in Luxemburg and used by companies like Cargolux, TAP, SATS etc. Such solutions allow users to exchange unrestricted amounts of Type B data over the public internet, while maintaining all existing addressing schemes and message identification. Web- based technology also enables the community to expand the usage and removes shortcomings in the existing Type B exchange (limited to 5000 characters). The success of such initiatives will improve processing of operational data for all stakeholders in the industry and provide expanded usage until newer technology like XML become the norm in most operational systems in system of all stakeholders in the aviation scene across all continents.

6 TypeB Community

7 IATA TypeB Format IATA Teletype messages have a 7 character address consisting of the Origin IATA Code = AAA, a function indicator = BB, and the airline designator CC: HKGFFLH would be the Cargo Office (FF) of Lufthansa (LH) in Hong Kong (HKG). Auxiliary airline designators (XH) have been created to allow other stakeholders to share in the communication beyond the airlines, e.g. Ground Handlers, Charter Brokers etc. An AFTN Teletype message always has an 8-character address.

8 GA EDIfly Topology GMSNet Internet AviNet EDIfly Server SITA MSW
CargoLux Swissport BKK Flight Service HKG Cargo Terminal LUG Aircargo Handling SGN Cargo TAP Portugal ICC Shenzhen KUL, SIN GHA etc EDIfly Server SITA MSW ARINC MSW Internet GMSNet AviNet EDIfly Server MATIP Port 351 AS2 Port 80 1A MSW GA EDIfly Server MATIP Port 351 IOCS Server WebTelex GA AFTN Gateway SkyChain Server Client PC Notebook IPAD HP GA FlightPlan CGKKKGA = Client PC Notebook IPAD HP

9 EDIServer Configuration
No Application Mode Protocol TCP Port Host/Server Address Adapter 1 SITA TypeB Network (XS) incoming/outgoing MATIP 351 0MTPGAXS 2 Amadeus TypeB Network (1A) 0MTPGA1A 3 Arinc TypeB Network (XA) 0MTPGAXA 4 Zimbra Mail Server / WebTelex incoming SMTP 25 1SMIGAWT 5 outgoing 1SMOGAWT 6 SKYCHAIN File 2FLIQIFFMGA 7 FTP 21 ftpsrv.asyst.co.id 2FTOQIFFMGA 8 APIS HOMES ftp.haji-ga.com 2FTIAPISHOMES 9 COGA 2FTOCOGA 10 BRS/BSM 2FTOGABSM 11 RAPID 2FTORAPID 12 RAPID-HDQUR 2FTORAPID-HDQUR 13 RAPID-Operation 2FTORAPID-Operation 14 ACS POP3 110 2P3OACS 15 AFTN 2P3OCGKXBGA 16 AIRPORT TAX 2P3OAIRPORT_TAX 17 PTM 2P3OCGKPTGA 18 Netline/OPS 2P3OJKTOMGA

10 EDIServer Configuration
No Application Mode Protocol TCP Port Host/Server Address Adapter 19 WebTelex Intra incoming/outgoing POP3/SMTP 110/2525 4P3OTELEX01 4P3OTELEX02 4P3OTELEX03 4P3OTELEX04 4P3OTELEX05 4P3OTELEX06 4P3OTELEX07 4P3OTELEX08 4P3OTELEX09 SMTPINTRA 20 RO Printer outgoing POP3 110 7CGKLZGA1 21 ACARS HAJI FTP haji-ga.com 2FTOACARSHAJI 22 APIS CREW incoming SMTP 2525 SMTPINTRA 23 BTB System - Export Incoming 2FTIBTBEXPORT 24 Outgoing 2FTOBTBEXPORT 25 BTB System - Domestic 2FTIBTBDOMESTIC 26 2FTOBTBDOMESTIC

11 Checklist No Description OK Not OK Remark 1 Free Disk space 2
Free Memory 3 Total messages received/second 0MTPGAXS 0MTPGA1A 4 Processing Time 5 Active Switch appear? 6 Adapter Status 7 Messages Queues 8 Message Statistic Input Adapter Output Adapter 9 Messages DTG status

12 Common Problem Unable to open webtelex Wrong Password
Try to use another browser Ping webtelex.garuda-Indonesia.com Wrong Password Use Uppercase Network Error while login Disable Proxy Network Exceeded Telex not Printed Test local print Check printer name compare with Pop3Print configuration Messages not Received Check Adapter status Messages Delay Contact Level 2 Support /

13 Q&A

14 Thank You


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