1. Expand Your Power of Influence
Structure and discipline are the “harder” side of leadership.
The Mutual Reward Theory is the “softer” more humane side of leadership.
The two sides must work together to create balance and harmony.

2. Balanced Leadership
A well-balanced blend of personal concern for people and discipline.
A “helping-hand”: What can I do for you that I am not doing already.
A rare combination of personal touch and powerful leadership which makes followers want to live up to their potential.

3. The tools of control
Authority, structure, discipline contribute to the success of any successful group or organization.
People need some structure. Provided in the right amount and in the right way, most people welcome and respect it.
All leaders must occasionally tighten the reins, stand firm, take corrective action.

4. Authority Line
Every leader must walk a tight line between freedom and control.
You have the freedom you need to perform effectively but there is a limit.
I respect you and will support you enthusiastically providing you stay within reasonable bounds.
We have an agreement here. I want to provide freedom and flexibility but…

5. Personal Tolerance Level
Leaders know when and where to draw the line.
Initiate corrective action.
Remind everyone of your standards.
Clearly expressed your leadership.
There are sensitive ways to establish and maintain a clear, firm authority line.

6. Power!!!!!
All leaders have power but they don’t demonstrate it in the same ways.
Power can provide opportunities for leadership but effective use of power is necessary.
Three courses of power:
Role power, personality power knowledge power.

7. Role Power
The power is attached to the position rather than the person.
An astute leader will not rely on role power alone.
The best way to use role power is to let it work quietly.
Recognize and use it but don’t let it dominate.

8. Personality Power We all have a certain amount of personality power.
We all use our personalities to influence others.
Those with a positive attitude, a pleasant voice, a decisive manner, and confidence have the most impact.
Charisma may or may not be a factor.

9. Knowledge Power Knowledge is Power.
Being recognized as an expert gives you clout.
True expertise generates power automatically.
The ability to fly a plane safely is the source of a pilot’s primary power.
When the sky is rough, skill is what counts – not title or charm.

10. Winning Combination Leadership capabilities & expert knowledge.
Leaders often spend time teaching followers what they know.
Leaders as teachers gain respect, loyalty, and productivity.
Some managers guard their abilities and share less with others.

11. Using Power Use your power with ease, grace, and confidence.
Leaders work to expand their power of influence.
The image of the leader is, in large part, determined by the way they handle power.

12. Power Source Exercise
Complete the Power Source Exercise on page 87.