1. Media Delivery to Support BYOD
Tim Whisenhunt, Mike Bates,
Glenne’ Whisenhunt, PhD
Oklahoma City Community College
Robin Ying, PhD
Tidewater Community College

2. “It is going to happen!”

3. Oklahoma City Community College
Large, urban community college
Oklahoma City
15,000 students
Many from rural communities
42% of fall 2011 freshmen had EFC $0-$1500
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4. The Problem Student tech support tickets Variety of formats
Exponential growth
Pervasive BYOD
508 compliance
Lack of ownership
ANGEL sold

5. The Opportunity LMS change pending CBAM planned timeline – 18 months
“Seize the Day”
Academic Affairs mandate
All videos will be captioned
All courses will be in uniform course design

6. Timeline Money drove timeline
Contract executed with Moodlerooms – August 25, 2011
Pilot classes in January 2012
34 faculty in pilot group
40 courses
57 captioned videos
238 non captioned videos
Video work didn’t begin until September 12

7. Goals for the Project Course content that would be:
Platform/Device independent
Consistent format and presentation
Browser independent
Captioned
Bandwidth – minimal bandwidth usage
Ready for students on January 11, 2012

8. “It is going to happen!”

9. Reality and Limitations
Staff
Time
Experience & Expertise
Money
Once we established our goals reality set in and we took a hard look at what we could do and what limitations we had.
Staff
When this project began this was a challenge that I needed to address. My department, Instructional Video Services, has only 6 people 2 video editors, 2 Audio Visual support technicians, a Video Broadcast Engineer and myself the Coordinator of the department. As you can see we have a very small department with few resources to spare. Instructional Video Services is responsible for providing Video Production and Audio Visual Support services for the OCCC .
Time
This project began at the beginning of the fall semester the busiest time of the very for my department.
Experience and Expertise
Much of the work to be done would involve technology and applications that we had little experience and expertise in.
Money
There was little funds expended to support this project.

10. Options Outsource Internal Solutions Content Delivery Network
Moodle Hosting
YouTube
Internal Solutions
Existing Streaming Servers
Professional Captioning Equipment
Trained Captioning Staff
Mike
We looked at our options to accomplish this task.
External 1. Use a CDN Kaltura, Brightcove)– No cost projection with no budget allocated and no history of how many hours of use we would need.
2. YouTube channel – Copyright and Privacy concerns – Not public and searchable, but not secure requiring login, password or authentication.
Both external solutions would still require some formatting of video, and require captions to be created and formatted internally.
Internal 1. Already had licensed streaming server – just needed upgrade to current version
2. Already had professional captioning hardware and software – Link and CPC
3. Student Support Services already had a professional caption/transcriptionist

11. Decision Build on internal capability Upgraded Helix streaming server
JW Player – support was key factor
Cross-train staff for captioning
Tim

12. Testing Development Process Caption Methods Device Compatibility
Media Development
Caption Methods
Device Compatibility
Mike
Media Development
-Media development and access – HML player had no caption options at that time – future development, probably next version
-Did not want to leave lesson page
-Moodle has HTML editor on each page to insert code
-Previous experience with JW Player – not to the level required here
Captions
-MAGPie – Free from National Center for Accessible WGBH Boston CPC CaptionMaker – already used, more options, 2nd station meant projects could be transferred.
Tested various captioning methods – separate caption file (smi, srt, etc) vs. embedded captions – JW Player supports both ways with correct html. Script merged for iOS, .srt file for all others
-Associated caption file with video would have meant more files, more work.
Merged caption file into video
-First attempts utilized command line scripts. had set from Ohio State Univ. worked for Ios 4. Not other devices. iOS 5 in middle of process.
-CPC – would not merge captions with MP4 files
-Handbrake – gave us a video encoder/caption merger that would play on all devices
Tested with various devices and browsers

13. Captioning Workflow Video identified (CLT)
Creation of transcript (Student Support Services)
Video time stamped (Student Support Services & IVS)
Sub Rip Text file created (IVS)
Captions merged with video in MP4 (IVS)
MP4 uploaded to Helix Media Library (IVS)
Embed code to video created (IVS)
Embed code provided to faculty (CLT)
Tim

14. Demonstration http://occc.mrooms3.net Username: occcguest
Password: occc
Select: My Courses
Select: Educause 2012
Select: Educause 2012 Video
Select: Demonstration Video
Tim

15. Lessons Learned Patience and fortitude conquer all things
Mountains are for climbing
Let someone throw you a life preserver
Don’t give up; Don’t ever give up!
Mike - Patience is required – iOS 5 , …..eventually ended up with simpler code, fewer steps in process, fewer files to manage
Tim - HTML coding can be conquered – Neither knew anything about HTML and still don’t
Mike - Help is available – Vendors (JW & Real), Colleagues (Web staff & instructors) and Forums
Tim - Don’t give up – Mike’s response (not going to happen, better find budget, learn to be ok with YouTube)

16. Resources JW Player www.longtailvideo.com Helix Media Library
Real Networks Consultant
Video Transcoder
Captioning Software
Magpie Captioning Software
Web Accessibility Information
Ohio State University

17. Next Steps New 508 requirements Future updates Audio descriptions
Keyboard controls
Transcripts
Future updates
Browsers (HTML 5)
Operating systems
Video formats (MPEG-DASH)
Tim

18. So far… Glenne’ Course Content that would be:
Platform/Device independent
Consistent format and presentation
Browser independent
Captioned
Bandwidth – minimal bandwidth usage
Ready for students on January 11, 2012
So far…

19. Course Content that would be:
Platform/Device independent
Consistent format and presentation
Browser independent
Captioned
Bandwidth – minimal bandwidth usage
Ready for students on January 11, 2012

20. Contacts Tim Whisenhunt Michael Bates Glenne’ Whisenhunt, PhD
Michael Bates
Glenne’ Whisenhunt, PhD
Robin Ying, PhD