2. Team Development: Wearing the Different Hats of a Team-Builder
Microsoft Worldwide Partner Conference 2016
6/9/2018 8:37 PM
LEAD24
#WPC16
Team Development: Wearing the Different Hats of a Team-Builder
Dr. Wilson Leung
Lecturer, Ryerson University
Co-Founder, Thinking Forward
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. TEACHER LEADER MENTOR COACH 6/9/2018 8:37 PM
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. An Effective TEACHER “INSPIRES Learning”
6/9/2018 8:37 PM
An Effective TEACHER “INSPIRES Learning”
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. When something happens, we have a choice...
Microsoft Worldwide Partner Conference 2016
6/9/2018 8:37 PM
When something happens,
we have a choice...
Whose fault is it?
What’s wrong with me?
What’s wrong with them?
Why am I such failure?
Why bother?
What am I responsible for?
What can I learn?
What are my choices?
What’s best to do now?
What’s possible?
SWITCH
JUDGER
Automatic Reactions
Blame Focused
Win-Lose Relation
LEARNER
Thoughtful Choices
Solution Focused
Win-Win Relation
Marilee Adams Adapted from Choice Map Change Your Questions, Change Your Life
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. Microsoft Worldwide Partner Conference 2016
6/9/2018 8:37 PM
Judger Results
Learner Results
Defensiveness
Inflexibility
Loss
Despair
Inactivity
Failure
Low Energy
Curiosity
Learning
Win-win
Optimism
Inspiration
Success
High Energy
Marilee Adams Adapted from Choice Map Change Your Questions, Change Your Life
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. Microsoft Worldwide Partner Conference 2016
6/9/2018 8:37 PM
Judger Questions
Learner Questions
What’s wrong?
Whose fault is it?
How could I get hurt?
How could I lose?
Why bother?
How can I stay in control?
What’s right?
What am I responsible for?
How could I heal?
How can I gain?
What’s useful about this?
What’s possible?
What are my choices?
What can I learn?
Marilee Adams Adapted from Choice Map Change Your Questions, Change Your Life
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. Microsoft Worldwide Partner Conference 2016
6/9/2018 8:37 PM
Applying to your context…
What are Judger questions you might ask yourself? What are Judger questions your team might ask themselves? How can you help switch these to Learner questions?
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

9. An Effective LEADER “INITIATES Change”
6/9/2018 8:37 PM
An Effective LEADER “INITIATES Change”
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10. Microsoft Worldwide Partner Conference 2016
6/9/2018 8:37 PM
DIAGNOSIS
What?
Why?
ACTION
What’s next?
Heifetz, Grashow and Linsky
Adapted from The Practice of Adaptive Leadership
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. Microsoft Worldwide Partner Conference 2016
6/9/2018 8:37 PM
Diagnosis
Planning
Action
Evaluating
Coghlan & Brannick Adapted from Doing Action Research
In Your Organization
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12. Microsoft Worldwide Partner Conference 2016
6/9/2018 8:37 PM
LOOK
THINK
ACT
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. Applying to your context…
Think of a challenge you or your team can tackle to initiate positive change?
A. What is your diagnosis of the situation? Why is it happening? B. What are the planning steps needed?
C. How will you put it into action?
D. How and when will you evaluate?

14. An Effective COACH “INCREASES Potential”
6/9/2018 8:37 PM
An Effective COACH “INCREASES Potential”
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. Positive Feedback Model
Microsoft Worldwide Partner Conference 2016
6/9/2018 8:37 PM
Positive Feedback Model
Describe the BEHAVIOUR ✚
Explain the IMPACT
Adapted from Leadership in Project Management Course
The Chang School, Ryerson University
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

16. Corrective Feedback Model
Microsoft Worldwide Partner Conference 2016
Corrective Feedback Model
6/9/2018 8:37 PM
Describe the behaviour ✚
Explain the impact ✚
Invite ideas for positive change ✚
Collaborate to implement change
Adapted from Leadership in Project Management Course
The Chang School, Ryerson University
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

17. Applying to your context…
Think of a person whom you work with to whom you need to give corrective feedback.
Prepare a corrective feedback statement.
In pairs, practice giving your corrective feedback statements to each other.
When you are finished, share your experiences both as givers and receivers of corrective feedback.

18. An Effective MENTOR “INVESTS in People”
6/9/2018 8:37 PM
An Effective MENTOR “INVESTS in People”
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

19. Microsoft Worldwide Partner Conference 2016
6/9/2018 8:37 PM
Mentor others by relaying your…
Experiences
Expertise
Equity
Wilson Leung
Adapted from Everyday Leaders
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

20. Applying to your context…
Who is someone you can choose to mentor? What experiences, expertise, and equity will you share with them?

21. TEACHER LEADER MENTOR COACH 6/9/2018 8:37 PM
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

22. linkedin.com/in/wilsonleadership
6/9/2018 8:37 PM
@WilsonLeungTO
linkedin.com/in/wilsonleadership
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