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Operational Self Assessment 2009
A personal perspective by Adrian Buckle
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Development opportunity
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Why me!
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Where we are
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Local Context
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Deprivation
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About us Population of 490,000 15 Million Visitors
£21,594 Million Budget
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Vast Scale of Cumbria Cumbria covers an area the size of :-
Greater London Hertfordshire Bedfordshire Buckinghamshire Half of Oxfordshire Half of Berkshire Part of Hampshire Part of Surrey Parts of Kent, Essex & Cambridgeshire
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Build a Team
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Managing the Task: Understand Key Lines of Enquiry
Negotiate “buy in” & support of senior staff Timeline/timescale Risk assess Identify contributors & allocate quality time Burdensome……!
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Managing the Task:
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Approach: Magazine style report Electronic version with hyperlinks
Proportionate approach to evidence & narrative Focused on outcomes….so what? Narrative needs to tell a story
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Approach: Write narrative to Key Lines of Enquiry not Briefing Sheet
Spread sheet to gather evidence Use of case studies ‘making a difference’ Honest assessment by challenging assumptions Develop Improvement plan
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Approach:
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Learning Process: Steep learning curve First draft….. to final report
Project manager with overall editorial control…. one narrator
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Learning Process: Don’t be disheartened Responsive to feedback
Get on the phone…
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We all make mistakes!
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Contact details: Adrian Buckle
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