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Operational Self Assessment 2009

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Presentation on theme: "Operational Self Assessment 2009"— Presentation transcript:

1 Operational Self Assessment 2009
A personal perspective by Adrian Buckle

2 Development opportunity

3 Why me!

4

5 Where we are

6 Local Context

7

8 Deprivation

9 About us Population of 490,000 15 Million Visitors
£21,594 Million Budget

10 Vast Scale of Cumbria Cumbria covers an area the size of :-
Greater London Hertfordshire Bedfordshire Buckinghamshire Half of Oxfordshire Half of Berkshire Part of Hampshire Part of Surrey Parts of Kent, Essex & Cambridgeshire

11 Build a Team

12 Managing the Task: Understand Key Lines of Enquiry
Negotiate “buy in” & support of senior staff Timeline/timescale Risk assess Identify contributors & allocate quality time Burdensome……!

13 Managing the Task:

14 Approach: Magazine style report Electronic version with hyperlinks
Proportionate approach to evidence & narrative Focused on outcomes….so what? Narrative needs to tell a story

15 Approach: Write narrative to Key Lines of Enquiry not Briefing Sheet
Spread sheet to gather evidence Use of case studies ‘making a difference’ Honest assessment by challenging assumptions Develop Improvement plan

16 Approach:

17 Learning Process: Steep learning curve First draft….. to final report
Project manager with overall editorial control…. one narrator

18 Learning Process: Don’t be disheartened Responsive to feedback
Get on the phone…

19

20 We all make mistakes!

21 Contact details: Adrian Buckle


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