1. RATIONAL Marine Service
Qualifications of service
network and partner benefits
2016
Thomas Stanka

2. Marine Service Partners
Criteria’s to be part of the marine network:
Passed RSP audit and valid RSP status
Located close to the target harbors and
Usage of an AIS (fast reaction time)
Target to do jobs on board considering service KPIs
Commitment to do jobs outside normal office hours
Awareness of marine specifics like spare parts and voltages
 3 Phase Fan motors ( P & P) have to be available
Status released and proofed by the local Rational Service Manager
Proper communication and reporting

3. Marine Service Partners
Benefits for Marine Service Partner
Promotion for Marine Service Partners via:
RATIONAL Service Partner search
RATIONAL marketing flyers
New marine App for ship technicians
RATIONAL Marine hotline
Additional support for new Marine Service Partners:
Additional discount for the first service parts delivery (Decision of Service Manager – total discount max. 50%)

4. Ship ahoy!

5. Links to AIS Apps and explanations - - - - -
“RATIONAL Marine Support” App
As the customers on ships sometimes have difficulties to
reach a service company the application helps them to get in
direct contact with our service organization in case of
technical support needed.
We have also included some beneficial technical Information’s
in order to fix minor technical issues easily.
The main features are:
- Interactive direct telephone contact to our hotline.
- Interactive function towards RTS to either answer or forward requests
- RATIONAL Service Partner search
- FAQs and Operator manuals
- Most common wiring diagrams (Ship version)