1. Exchange 2003 Technical Overview
Manish Kalra
Microsoft Corporation

2. What we will cover: Administration Enhancements
Outlook Client Features
Outlook Web Access Features
Outlook Mobile Access
Security and Privacy Features
Deployment Upgrades

3. Agenda Exchange 2003 Management Exchange 2003 and Outlook 2003
Outlook Web and Mobile Access
Exchange 2003 Security Features

4. Exchange 2003 Management Standard vs. Enterprise Edition
Feature
Storage groups supported
Databases per storage group
Individual database size
Clustering
X.400 Connector
Standard 1 2
16 GB No
Not included
Enterprise 4 5
16 terabytes
Yes
Included
Both editions feature
Network compression
Exchange 2003 Management Pack
Integrated support for mobile devices
Volume Shadow Copy service
Flexible configuration
Recovery Storage Group

5. Exchange 2003 Management Compatibility Matrix
Exchange can be installed and run on
Supported Active Directory Environments
Exchange Version
Windows Server 2000
Windows Server 2003
Exchange 5.5 SP3
Yes No
Exchange 2000 SP2
Exchange 2000 SP3
Exchange 2003
Yes (W2K SP3)
Exchange Server fully supports Windows Server 2003 AD environments
Exchange 5.5 SP3, Exchange 2000 SP2/SP3, and Exchange 2003 work with Windows 2003 Global Catalogs and Domain Controllers
Exchange 2003 Server is the only version of Exchange supported on Windows Server 2003
Exchange 2000 Enterprise cannot be upgraded to Exchange 2003 Standard

6. Exchange 2003 Management New Manageability Features
Exchange System Manager
Multiple Mailbox Move
Mailbox Recovery Center improved
Improved Error Reporting
Public Folder Management
DNS Resolver Tool
Dynamic Distribution Lists
Volume Shadow Copy Service

7. Mailbox Recovery Center
Allows mailboxes to be recovered in the event they are disconnected from their AD user account

8. Exchange 2003 and Outlook 2003 Outlook 2003 Design Goals
Arrangements
Date, subject, conversation, etc.
Confusing and unnecessary features from the default view
Keep track of important messages
Easier interface for beginning users
Provides quick access to information
Ability to work offline

9. Exchange 2003 and Outlook 2003 Outlook 2003 Interface
Favorite folders
Right-hand view pane
Arrange by conversation
Search Folders
Quick flags
Quick navigation pane

10. Exchange 2003 and Outlook 2003 Quick Flags
Manage and prioritize messages
Six different flag colors
You decide what the colors represent
You can assign reminders if you like
Does not interrupt reading/triage process
Flagged messages appear in “For Follow Up” folder

11. Exchange 2003 and Outlook 2003
Provides flexibility in organizing
Live search that acts as a folder
Scales to different levels of expertise
Beginner: Out-of-the-box folders
Intermediate: Search Folder templates
Advanced: Any query you can imagine

12. Exchange 2003 and Outlook 2003 Outlook and Network Connectivity
Prior versions of Outlook
Assumes a perfect network
Default mode is Online
Offline mode helps but not enough
Outlook 2003 remote synchronization
Cumbersome
Solutions:
Cached Exchange Mode
RPC over HTTP

13. Exchange 2003 and Outlook 2003 Cached Exchange Mode
Improved Synchronization
Handles connectivity changes
Bandwidth-conscious
Handles Power State Transitions
Conflict resolution

14. Exchange 2003 and Outlook 2003 RPC/HTTP Topologies – Option 1
Domain Controllers
Exchange 2003 RPC Proxy Server
ISA Server
RPC over HTTP
Internet
Global Catalog Server
Exchange 2003 Server

15. Exchange 2003 and Outlook 2003 RPC/HTTP Topologies – Option 2
Domain Controllers
Front-end Proxy Server
Exchange 2003 Server
RPC over HTTP
Internet
Global Catalog Server

16. Exchange 2003 and Outlook 2003 PST / OST Enhancements
Unicode support has been added to the stores
Outlook will use Unicode if the server supports it
OST – offline or cached mode
PST – auto-archive
Existing OST/PSTs will not be upgraded
New size limit on OST/PST (>100 GB)
Default size is 10 GB and can be controlled by the admin via policy

17. Exchange 2003 and Outlook 2003 Outlook 2003 Feature Requirements
Cached Mode with Full Item Sync
Yes
Cached Mode with Drizzle Sync No
Cached Mode with Header Sync
Send/Receive Header Sync
Send/Receive Conditional Full Item Sync
Improved Sync Progress
Partial Item Upload
Automatic Conflict Resolution
ISC Check Pointing
Skip Bad Item
Best Body Support
RPC Compression
Buffer Packing
RPC/HTTP
Kerberos Authentication
Performance Tracking
LIFO
Connection Throttling
Unicode Support
Integration with VS API 2.5

18. Exchange 2003 Outlook Web Access
Improved client experience
Outlook 2003 look
Spell check
Tasks
Rules
Security improvements
S/MIME
Attachment download prevention outside firewall
External content filtering
Form logon and timed log off
Outlook Web Access
Outlook 2003

19. Outlook Web and Mobile Access Outlook Web Access
HTML version of Outlook 2003
Features requested from Outlook 2002
Spell check, tasks, rules, mark read/unread
New features from Outlook 2003
Quick flag support, reading pane, etc.

20. Outlook Web and Mobile Access Outlook Mobile Access (OMA)
Outlook Web Access for mobile devices
The ‘device reach’ solution in Exchange’s mobile strategy
Generates different markup for different devices
Updates through .Net Framework ‘Device Update’
Complete rewrite from Mobile Information Server 2002
Built on .Net Framework Mobile Controls
Any device with a browser can use the application

21. Outlook Web and Mobile Access OMA Features
Triage
Send, reply, forward, etc.
Find People
Search GAL, establish calls, send , etc.
Calendar
Manage meetings and appointments
Tasks
Update, mark as complete, etc.
Contacts
Add to Contacts from GAL

22. Outlook Web and Mobile Access Exchange Up-to-Date Notifications
Control message designed to “wake-up” an Exchange ActiveSync capable device
Always-On, Always-Up-To-Date
End user value:
Better utilization of device resources
User experience consistent with device expectations
Background operation

23. Exchange 2003 Security Features Junk E-Mail (Spam) vs. Viruses
Exploits
Specific vulnerabilities
(e.g. buffer overruns)
General openness of
of mail system
Effects
Destructive
Nuisance, offensive
Identification
Signatures, deterministic
Various, often subjective
Cost
Data loss
Productivity loss
Helpdesk
Administration
System resources
Bandwidth
Exchange Solution
Exchange infrastructure
Anti-Virus plug-ins
Exchange features
Anti-Spam plug-ins

24. Exchange 2003 Security Features Enterprise Requirements for Anti-Spam
False positives are the #1 enterprise concern
Valid mail in the junk folder is as good as lost
Block at the gateway whenever possible
User never sees it
Reduces impact Administration
End-to-end solutions
Easy to manage
Balance corporate and end-user control

25. Exchange 2003 Security Features Exchange 2003 Anti-Spam
Connecting Filtering
IP-based
Global Allow and Deny lists
Sender Filtering
Messages from specific user or domain
Messages with blank sender
Verification of anonymous senders
Recipient Filtering
Messages sent to nonexistent recipients
Allow only authenticated users to send to a DL

26. Exchange 2003 Security Features Exchange 2003 Antivirus
New AV API 2.5
Antivirus can run on Exchange Servers that do not have resident mailboxes
New support for antivirus features
Delete messages
Send messages back to sender

27. Exchange 2003 Security Features OWA Security and Privacy
Supports Secure MIME (S/MIME)
Allows encryption and digital signature
Junk and sender filters
Similar to Outlook 2003
Automatic logoff
Inactivity time-out automatically closes session
Attachment Blocking

28. Deployment Upgrade, Migrations, Co-existence

29. Deploying Exchange 2003 Exchange 2003: Easiest version to deploy, ever!
Path from Exchange 5.5
Install new server, move users, no client touch
Path from Exchange 2000
In-Place upgrade of server, minimal downtime
New Tools in Exchange 2003 for E5.5 Customers
Step by Step Deployment Guidance
Pre-move reports and analysis of NT4/E55 sites
Active Directory Deployment Validation Tools
Tools to check DNS registrations, network configuration
Active Directory Connector (ADC) Wizard eases setup of ADC connection agreement
Public and System Folder Migration Tool

30. All of these servers can coexist in the same topology!
Exchange and Windows Server Co-existence
All of these servers can coexist in the same topology!
Windows 2000 SP3 GC/DC
Windows 2003 GC/DC
Exchange 2003
Windows 2003
Exchange 5.5
NT4
Exchange 5.5
Windows 2000
Exchange 2000
Windows 2000
Exchange 2003
Windows 2000

31. Desktops Outlook 2003, 2002 (XP), 2000 Outlook Web Access
OL2003 comes with Exchange CAL
OL2003 can install on previous version of Office
Best online, offline, Cached Mode
OL2003 mobile/remote workers
Outlook Web Access
Non-Windows Desktops
Desktop Migrations
Occasional, “desk-less”, Users

32. Deployment Recommendations
Active Directory (AD) is important, continue with your AD deployment
Leverage Active Directory Migration Tool (ADMT) 2.0 for NT4 migration to AD
Exchange 2003 is architecturally very similar to Exchange 2000
Outlook 2003, OWA and Mobile Devices will benefit your users, especially remote and mobile users
Instant Messaging – migration to Office Live Communication Server
Server and Site Consolidation Planning should be considered

33. Microsoft Operations Manager (MOM)
Management solution for distributed systems
Exchange Management Pack
Out-of-box alerting and monitoring for Exchange based upon 1700 Rule Definitions
All components and topologies are monitored
Exchange Mailbox/Transport, AD, IIS, Outlook 2003
Available for Exchange Server 2003
More Information

34. MOM Console Knowledge Base
Knowledge is a key feature
Facilitates rapid issue resolution
Empowers front line operators
Less escalation
Faster resolution

35. Session Summary New Exchange 2003 management features
Outlook 2003 features
Outlook 2003 and Exchange 2003 are better together
Outlook Web Access and Outlook Mobile Access
Exchange anti-spam and antivirus
Outlook 2003 and OWA security

36. Next Steps
Try It