1. The Secrets RACER Whispers
OLA, January 2007
The Secrets RACER Whispers Partnering Interlibrary Loans and Acquisitions to Create a More User-Driven Collection
Jouppien, Millard & McGillivray

2. AGENDA 1. Background of project 2. Procedures 3. RACER reports 4
AGENDA 1. Background of project 2. Procedures 3. RACER reports 4. Success stories 5. Future plans

3. Why. The Policies Just in time purchases ■
Why? The Policies Just in time purchases ■ requests that are user-driven and research-based ■ one circulation is ensured ■ multiple access of resource during the duration of a research project

4. Why. The Policies Potential monthly purchases ■
Why? The Policies Potential monthly purchases ■ ensures responsible fiscal allocation ■ addresses interdisciplinary and disciplinary gaps ■ enriches overall quality of the collection

5. Why. The Policies Potential cost savings ■. less OCLC requesting ■
Why? The Policies Potential cost savings ■ less OCLC requesting ■ fewer shipping / courier costs

6. The Partners At McMaster University -- Interlibrary Loans -- Acquisitions -- Circulation Outside McMaster University -- OCUL (Ontario Council of University Libraries) -- RACER Project Team

7. The Tools Online ILL System - VDX Vendor: OCLC PICA (formerly Fretwell-Downing) Online Catalogue - HORIZON 7.3 Vendor: SIRS-Dynix

8. How? The Procedures 1. Patron identifies title of interest and requests it through RACER. 2. Interlibrary Loans receives request and faxes titles that match purchasing criteria to Acquisitions. 3. Acquisitions librarian considers selection, then pre-searches and orders title(s). 4. Acquisitions imports record and creates purchase order.

9. How. The Procedures 5. Shipping Department receives shipment and
How? The Procedures Shipping Department receives shipment and matches paperwork. 6. Cataloguing RUSH processes title(s). 7. Interlibrary Loans maintains statistics and contacts patron. 8. Circulation matches paperwork and checks- out item to patron.

10. How. The Criteria ▪. 2005-2006 publications ▪
How? The Criteria ▪ publications ▪ Primarily English or French ▪ Must match collection policies ▪ $200 CAD limit per title ▪ No additional copies / duplicates ▪ E-book or paperback preferred ▪ Available in North America ▪ 24 hour shipping

11. More Criteria ▪. Fiction acquired if:. ▪. award-winning authors. ▪
More Criteria ▪ Fiction acquired if: ▪ award-winning authors ▪ publications that have been adapted to screenplays or plays ▪ publications that have contributed to research studied by McMaster academic community (i.e. music compositions)

12. More Criteria ▪ If purchased from a used bookseller, must be available in fine or very good condition ▪ Priority catalogued for patron

13. The Secrets RACER Whispers
OLA, January 2007
Jouppien, Millard & McGillivray

19. Results /2006 Fiscal Year: 305 titles ordered -- Average turnaround was 24 to 48 hours -- Approximately $18,000 spent -- Average number of check outs: 6 (ranged from 1 to 15 times) Successful in providing a user driven service

20. 05/06 Purchases by Discipline
Rank
Discipline 1
Electrical Engineering 15
Mechanical Engineering 2
Religious Studies 16
Divinity 3
Reference 17
Civil & Engineering Mechanics 4
Economics 18
Engineering Entrepreneur-ship 5
English Literature 19
Physics & Astronomy 6
Business 20
Philosophy 7
Material Science & Engineering 21
Anthropology 8
Sociology 22
Special Allocation 9
Geography & Earth Sciences 23
Math & Stats 10
Chemistry 24
Psychology, Neuroscience & Behaviour 11
Global Studies 25
Art & Art History 12
History 26
Engineering Innovation 13
Biology 27
Modern Languages 14
Computer Science & Software Engineering 28
Communications & Media Studies

21. 05/06 Purchases by Discipline
Rank
Discipline 29
Political Science 36
Women’s Studies 30
Comparative Lit 37
Classics 31
Labour Studies 38
Kinesiology 32
Health Studies 39
Music 33
Theatre & Film Studies 40
Collections 34
Engineering (Physics) 41
Indigenous Studies 35
Data Services
TOTAL
$18,856.17

22. The Sweet Sound of Success
The Sweet Sound of Success! Comments from just a few satisfied customers: Wonderful, thank you so very much! I really appreciate your assistance in accessing this work. This is great news! What a great pilot project. I will pick it up tomorrow. I just wanted to say that I was very excited to get your , and am even more pleased now that I have picked up the book. Seems like a great pilot project, and I hope it proceeds well!

23. More Comments: I am so glad to hear the good news
More Comments: I am so glad to hear the good news. It is a great project for students. I believe it is very helpful to every student. I'm glad the library is doing this. I've long thought that there should be a policy that if a book is requested more than once that the university should purchase it. Perhaps there is already a policy such as this? Anyway, thanks to you and the other librarians who work hard to get information to us.

24. The Future: ·. Streamline process so less labor. intensive ·
The Future: · Streamline process so less labor intensive · Collections transformation · Purchasing MARC records · New and upcoming RACER reports and functionality

25. Questions? Comments? Gloria Joy Jouppien (jouppie@mcmaster.ca)
Donna Millard
Sue McGillivray