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Connectivity Chapter 2
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This presentation covers:
Communication Skills Computer Ports Devices Connected to Ports
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Qualities of a Good Technician
“Soft skills” as they are known across many industries are essential
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Communication Skills Avoid colloquialisms and slang (e.g. LOL, BTW) in both verbal and written communications with customers Use professional communication methods Address non-IT personnel by his or her title (e.g. Dr., Mr., Professor, and Ms.) Respond to customers with “sir” or “ma’am” unless the person specifies otherwise
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Mouse and Keyboard Ports
Computer Ports Display Ports Mouse and Keyboard Ports Visual and Video Ports USB Ports
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© 2016 Pearson Education Inc.
Sound Card Ports © 2016 Pearson Education Inc.
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USB Connectors USB Type-A, mini, and micro ports
USB-to-Ethernet converter USB Type-A, mini, and micro ports Mini-DIN-to-USB converter USB-to-PS/2 mouse and keyboard converter © 2016 Pearson Education Inc.
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USB Connectors USB micro-B 3.0 port and cable
Mini-DIN-to-USB converter © 2016 Pearson Education Inc.
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© 2016 Pearson Education Inc.
USB Connectivity © 2016 Pearson Education Inc.
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FireWire Ports 6-pin FireWire 400 Mobile device 4-pin IEEE 1394 port
© 2016 Pearson Education Inc.
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© 2016 Pearson Education Inc.
USB and IEEE 1394 cables USB 9-pin FireWire 800 6-pin FireWire 400 © 2016 Pearson Education Inc.
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© 2016 Pearson Education Inc.
eSATA Ports eSATA port eSATAp port © 2016 Pearson Education Inc.
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Integrated Motherboard Ports
© 2016 Pearson Education Inc.
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Computer Terms Refer to the glossary terms at the end of the textbook chapter. Review Chapter 2 and become familiar with the terms.
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The Complete CompTIA A+ Guide to IT Hardware and Software 7th Ed.
This PPT deck was developed to support instruction of The Complete CompTIA A+ Guide to IT Hardware and Software 7th Ed. All text and images are © 2016 Pearson Education Inc. Fotolia Image Credits Chapter 2: robootb, ctpaep, Gudellaphoto, Ruslan Kudrin, Shawn Hempel, 100pk, Gudellaphoto, Hellen Sergeyeva
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