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Service Level Agreements

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Presentation on theme: "Service Level Agreements"— Presentation transcript:

1 Service Level Agreements
2017/2018 Service Level Agreements for schools

2 SLAs on offer April 17 Annual Service Level Agreements - April renewal
PAYG Advertising & Sponsorship Service  √ Educational Trips & Visits Facilities Management Financial Management Governor Clerking Governor Training Health, Safety & Wellbeing HR Consultancy Information Governance Insurance Services Legal Services Payroll, Pensions & Administration Property Services – Building Consultancy

3 SLAs on offer April 17 Annual Service Level Agreements - April renewal
PAYG Property Services – Corporate Building Team Property Services – Energy Bureau Property Services – Fire Safety Property Services – Planned Preventative Maintenance Public Relations / Communications Support School Admissions / School Appeals School Appeal Hearings School Swimming Services SEND Support Service SIMS Teacher Sickness Insurance

4 New for 2017 Advertising & Sponsorship Service Facilities Management
High profile advertising in a variety of locations including bus shelters, digital screens, roundabouts, and boundary signs For schools wanting to advertise to a wider audience or share key messages Facilities Management Additional services to be offered including casual staffing for site and catering staff, furniture removal and recycling, window cleaning, and kitchen management Property Services Range of services available including fire safety, energy, building consultancy, reactive, and preventative maintenance

5 SLAs that will not be available or are under review
Education Consultancy Every Child Counts Radiation & Cleapps

6 Changes to existing SLAs
Insurance Services Currently the Council is going out to Tender (every 5 years) for all its insurance policies and therefore costs may go up (or down) HR Consultancy, Payroll & Pensions, and Health & Safety are now on the website as individual services Discount options are available between these services and the Advertising & Sponsorship and Public Relations/Communications Support services Legal A new central Contracts & Procurement Team has been established in the Council which is going to be in the Legal department This will provide more comprehensive and joined-up advice in relation to contracting, commissioning, and procurement

7 Changes to existing SLAs
School Swimming Lessons Daisyfield Pools is now run by a charitable organisation Further information is available from the Swimming Service Services still updating their charges HR Payroll HR Consultancy SIMS

8 New Services for Sep Renewal
Audit & Assurance Internal audit, counter fraud, and risk management services To assist and advise schools on the effectiveness of their control, risk, and governance arrangements New Directions Careers, Information, Advice & Guidance Service Variety of services available, including one to one sessions, group work, mock interviews, drop-ins, enterprise weeks

9 Deadline for purchasing 17/18 SLAs
Friday 24th February 2017 Contact: Seema Ahmed


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