1. Becoming a Master
One step at a time

2. Mentors and mentees

3. Mentors and mentees Have you been a mentor?
Can you describe the experience?
Have you been a mentee?
Again, Can you describe the experience?
In either case, how did it make you feel?

4. History of mentoring
The oldest documented mention of mentoring was in Homer’s Odyssey where odysseus left his infant son telemachus in the care of a companion named mentor.
When Telemachus is grown, he travels the world seeking his father with mentor in tow
The word mentor has evolved to mean trusted advisor, friend, teacher, and wise person.

5. Indirect mentoring

6. Indirect mentoring
Automation
documentation

7. Direct mentoring

8. Direct mentoring Training a single person Training a group
collaborating

9. Knowledge conversion (the exact science)

10. KNOWLedge conversion
Dr. ikujiro Nonaka – the knowledge creating company
Start with a 2x2 matrix to represent the spiral of knowledge conversion
Based on explicit and tacit knowledge
Spiral instead of a cycle because the knowledge level is supposed to spiral deeper and deeper

11. Knowledge conversion

12. tacit Knowledge Can be known also as implicit knowledge
Based on experience
Seen as intuition
Can anyone come up with some good examples?

13. Explicit knowledge Academic knowledge or factual knowledge
Book-learning
Easier to convey to other people
Any examples?

14. Knowledge conversion

15. Socialization Primary way to pass tacit knowledge between people
It is a very experiential method which can only be experienced by working with actual people
Good reason to have your boss send you somewhere!

16. Externalization
Primary way for turning tacit knowledge into external knowledge
Documentation
Automation
Teaching or articulation of ones thoughts

17. combination
Primary way to transfer external knowledge to external knowledge
Sharing documents
Sharepoint/knowledge base/any knowledge repository (library??)

18. Internalization
Primary way to transfer external knowledge to tacit knowledge
It is largely experiential and is what happens after the experience.
In other words – internalizing your experiences!
Different people absorb knowledge in different ways
Your mileage may vary
Do teach watch/watch do teach/teach watch do

19. Don’t let a closed door stop you!

20. References Mentoring by Gordon Shea (1997) – Crisp publications
Summary of knowledge advantage conference by bill spencer of the nsa, 1997
Knowledge creating company, ikujiro Nonaka and hirotaka takeuchi, 1995, oxford university press
The role of tacit and explicit knowledge in the workplace, Elizabeth A smith, 2001, journal of knowledge management, vol 5, issue 4
Dr. Yogesh Malhotra,

21. Thank you!!!

22. Michael Wall dba Graincorp malt mwall@gwmalt
Michael Wall dba Graincorp malt