1. First Circles Use Cases The Power of community in your hands
Acacia Road Ventures
9/28/2016

2. Everyone needs help from time to time
A loved one with disability
An aging parent
Friends in need
A child at risk
Peers supporting each other
A community in need

3. First Circles makes asking for and receiving help easier
Informal
support network
Random dialing
Ad hoc remedies
Hit or miss results
Inconsistent learning
Smart
Community
Focused communication
Optimized support
Coordinated response
Systematized improvement

4. How First Circles can help
Case Study 1: Carolyn
Carolyn is an adult with mental disability
Carolyn, 30
The story
Lives in her own apartment
Family lives two hours away
Receives outreach support 4 hrs. per week
Takes the bus to work
Participates in Special Olympics
How she needs help
Shopping and errands
Difficulty with home care and repairs
Feels lonely from time to time
Needs occasional reminders
How First Circles can help
Coordinate shopping trips with friends
Connect with staff when problems occur
Promote peer-to-peer social engagement
Program daily reminders

5. How First Circles can help
Case Study 2: Betty
Betty is a widow whose family lives a day’s drive away
Betty, 83
The story
Betty enjoys living in her own home
Remains active with friends
Is becoming more frail and forgetful
How Betty needs help
Home repairs and maintenance
Occasional rides to the store
Companionship from time to time
How First Circles can help
Betty’s daughter creates a circle for her
Members include:
Neighbors to look after her
Local friends to offer rides
A trusted handyman for repairs
A social worker who visits weekly
Reminders are sent to Betty to take meds
Members are alerted if Betty is ill
Betty reminds members when she is away

6. Case Study 3: Michelle and her friends
Mothers, professionals and active members of their community
Friends and neighbors
The story
Friends ready to help each other
Leading busy, demanding lives
Often need to be in 2 places at once
How they need help
Shopping and errands
Rides to and from work
Child care, home and pet care
Help with community initiatives
How First Circles can help
Promote altruism among friends
Match help requests and trade favors within the circle
Organize volunteer activities

7. How First Circles can help
Case Study 4: Luis
Luis lives with his mom, a single parent working two jobs
Luis, 13
The story
Luis is home alone after school until 10pm
Struggles with algebra; enjoys history
Looks after his younger sister
How he needs help
Minor home repairs
A math tutor for homework
Help with errands and shopping
An occasional sitter for his sister
How First Circles can help
Organize help from neighbors and relatives
Match help requests with those who can help
Connect with paid service providers
Keep track of when and how he needs help

8. Case Study 5: Community Youth Group
Engaged in volunteer service
The class of 2017
The story
Juggling school, family and social activities
Looking for ways to give back
Empowered by peer-to-peer support
Inundated by social media
How they need help
Organizing outreach initiatives
Matching volunteers with needs
Connecting with the community
Reminders of personal commitments
How First Circles can help
Create a clearinghouse, matching volunteers with opportunities
Coordinate logistics among members
Post reminders of events and schedules
Mobilize resources when critically needed

9. Case Study 6: Special Needs Service Provider
Residential and day programs
A community of special needs adults
The story
Supporting students and community members
Providing life long support
Education and occupational services
Recreational and social programs
How they need help
Matching staff resources to need
Organizing events and programs
Strengthening community ethos
Promoting community well being
How First Circles can help
Deploy staff to meet needs in real time
Optimize resources through event analytics
Promote peer-to-peer support
Send broadcast reminders and alerts
Create targeted messaging such as healthy behavior prompts

10. transform your community?
How can First Circles
transform your community?